What are the responsibilities and job description for the Restaurant Management/Shift Leader position at Blue Ring Ice Cream Melbourne LLC?
Job Description
We are seeking an experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift.
Responsibilities:
- Train and manage employees and assign duties as needed.
- Lead team in providing exceptional customer service.
- Resolve customer complaints gracefully and with tact.
- Adhere to all health and safety rules and regulations.
- Provide sales and productivity reports to upper management.
- Maintain appropriate inventory levels, reorder and restock when necessary.
- Cover the shifts of absent employees.
Qualifications:
- High school diploma/GED.
- Previous food service experience.
- Familiarity with Microsoft Office, restaurant management software, and POS software.
- Ability to remain calm and thrive under pressure.
- Excellent management and leadership skills.
- Strong communication and problem-solving skills.
Benefits and Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
About This Role
This is a key position within our organization. The ideal candidate is a strong leader with restaurant experience who can ensure the smooth operation of our restaurant during their shift.
