What are the responsibilities and job description for the Student Intake Coordinator position at Blue River Aviation?
We are seeking an enthusiastic and professional individual to join our team working as a Student Intake Coordinator. The ideal candidate has excellent customer service skills; a high level of proficiency working with computers; a willingness to learn; and the ability to work independently and thrive in a fast-paced, energetic setting. While experience in the aviation industry is greatly valued, we are also open to candidates who have a foundational knowledge of aviation or flight training and are eager to learn.
This is a full-time, seasonal role with potential opportunities for continued work based on company needs and pending review after six months.
Key Responsibilities:
- serve as a welcoming and professional first point of contact for the company;
- handle customer inquiries with efficiency and accuracy, ensuring a high level of customer service;
- manage communication through phone calls and emails, providing information on flight operations and training programs;
- process payments and assist with billing inquiries, maintaining accuracy and confidentiality;
- organize and maintain customer and student records, ensuring compliance with regulatory standards;
- collaborate closely with management and support flight instructors in the operational aspects and scheduling of students.
- utilize scheduling software for updating and creating reservations;
- serve as a proctor for the PSI testing facility, ensuring smooth administration and compliance.
The ideal candidate will:
- possess strong communication and interpersonal skills;
- be a team-worker, capable of being productive independently;
- have significant customer service experience;
- have a foundational knowledge of aviation and/or flight training;
- be able to take and follow instruction, communicate and perform tasks as assigned.
Job Types: Full-time, Temporary
Pay: $18.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Location:
- Palmer, AK 99645 (Required)
Work Location: In person
Salary : $18