Adult Basic Education Intake/Follow Up Specialist

JOB SUMMARY:

The Adult Basic Education Intake/Follow up Specialist Is responsible for daily upkeep of all Adult Education data and files, scheduling and conducting orientations, and communicating with students, teachers, and the public. The Adult Basic Education Intake/Follow Up Specialist will work out of the Southeast Community Center, located at 901 Shelby Street in Indianapolis, Indiana.

SALARY: Starting base salary at $16 per hour and up to $18 per hour maximum salary depending on experience and merit. Benefits include: 5 personal days, 8 sick days, Public Employee Retirement Fund (PERF), and life insurance eligible

EDUCATION AND MINIMUM QUALIFICATIONS:

· High School Diploma required

· Strong organizational skills are necessary

· Computer literate and strong working knowledge of Microsoft office suite

· Good communication and interpersonal skills

· Able to work independently

ESSENTIAL JOB FUNCTIONS:

· Perform a variety of clerical duties required for the operation of the Adult Basic Education (ABE) office

· Provide services to ABE program office staff, faculty, and adult learners

· Receive and route incoming telephone calls and take messages

· Assist in the recruiting effort with follow-ups to prospective students

· Greet and provide information to visitors and employees in a professional manner

· Maintain office files, supplies, and instructional materials

· Enter all student data into the ABE reporting system (InTERS)

· Serve as the main resource in contact for ABE related questions and needs

· Distribute program related information to clients at the direction of the ABE Program Coordinator and or BRCPDirector

· Schedule and conduct student orientations including the registration process in administering of the TABE preassessment to all students

· Oversee adult education student application process and ensure timely submission and completion of forms

· Notify ABE program coordinator of any client scheduling or participation issues

· Verify and assist proper attendance has been kept for all students

· Attend all required trainings

· Network with local business and industry to identify training needs

· Follow-up with students after classes or trainings are completed to ensure satisfaction and verify job placement

· Assist with all Adult Education functions including graduations, fairs, and other marketing/public relation events

· Work occasional evening and/or weekend work in addition to normal work hours

KNOWLEDGE, SKILLS AND ABILITIES:

· Through understanding of the Adult Education Department policy manual

· Ability to develop and present educational programs

· Demonstrated ability to communicate effectively, both orally and in writing

· Excellent organizational, interpersonal and communication skills verifiable through past employment

· Ability to work effectively with a wide range of personalities and constituents from diverse backgrounds

· Excellent computer knowledge and experience

· Ability to work independently with minimal supervision

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Morning shift

Work Location: In person

Salary : $16 - $18