Field Manager

Blue Science is one of America’s largest, most experienced, and most awarded pool service companies. We service customers in all the major Texas and Florida Metro Areas. Blue Science, founded in 2007, is family owned and operated, with a strong commitment to bringing our customers pool care and craftsmanship they can rely on now, and in the future. As a rapidly growing organization, Blue Science is looking for an individual to join our team who enjoys being outdoors, has a positive attitude, strong work ethic, and has exceptional customer service skills.

The Field Manager will be responsible for overseeing and supporting field operations for large pool/client territories. They will also manage, mentor, and develop a growing staff of Pool Maintenance Technicians. The role requires an individual with strong customer service skills, as face-to-face customer interaction is expected daily. Additionally, pool service is a required element of the role, and you must be comfortable working in the elements.

This position will be located in the West Palm or Boca Raton/Fort Lauderdale areas in Florida.

Job Description

• Manage a team of 5 – 15 Pool Maintenance Technicians.
• Schedule and conduct client first visits and provide first initial pool service.
• Provide excellent customer care to include managing customer escalations, questions, and expectations.
• Handle customer cancellation calls and save the account.
• Lead training and team-building initiatives for team members.
• Provide pool services and tech support duties such as skimming, vacuuming, brushing walls and steps, managing chemicals, algae treatments, and filter maintenance/cleaning.
• Takes ownership of achieving zone and territory goals – communicating effectively with Regional Managers.

Required Skills / Abilities

• Excellent verbal and customer service skills.
• The ability to lift 50 lbs.
• Ability to work outside year-round in a variety of conditions.
• Strong interpersonal skills.
• Ability to work evenings and weekends.
• Must be a self-starter and able to handle a fast-paced environment.
• A valid driver’s license and good driving record required.

Education and Experience

• High school diploma / GED
• Pool maintenance and repair experience required
• 4 years of management experience
• 4 years of customer service/sales experience

Schedule

• Monday-Friday with possible Saturday work

Benefits

• Must be a self-starter and able to handle a fast-paced environment
• Weekly Pay Direct Deposit
• Company truck and gas card
• Blue Cross Blue Shield Healthcare, Dental, and Vision Insurance
• 401(k) Retirement plan with a 4% Company Match
• Profit Sharing

Compensation

• Salary: $55,000 - $65,000k per year base compensation
• Bonus potential – up to $1,000 per month

Qualifying candidates must be able to pass a background and drug screen prior to being hired. It is the policy of Blue Science Pools to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.