What are the responsibilities and job description for the Clerical Support, Intermediate position at Blue Shield of CA?
Your Role
The Senior Market Customer Care team is responsible for serving our members to experience the utmost of care and compassion by conveying empathy and resolving all issues and helping them get back to enjoying their lives as quickly and effortlessly as possible. The Clerical Support Representative will report to the Operations Supervisor. In this role you will Required to log and track all incoming/outgoing mail and correspondence. To enhance back-office handling with designated oversight to ensure Senior Markets Customer Service followed all requirements/guidelines.
"In this role, you will be required to work full-time in our office located in Woodland Hills, CA. This position is not remote or hybrid; it is 100% in-office."
Your Knowledge and Experience
- Preferably within a 30 mile radius from Woodland Hills, CA
- Requires a high school diploma or GED
- Requires at least 3 years of prior relevant experience
- Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
