What are the responsibilities and job description for the Pega/Salesforce Operations position at Blue Shield of California?
About Our Internships
Our paid internship program is thoughtfully curated to provide students with experience and exposure to the healthcare industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationships and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model.
Program Details
- Duration: 10 weeks (June 9th or June 16th - August 15th)
We are committed to providing a dynamic and supportive environment that allows interns to learn and grow. Our team works cross-functionally to deliver scalable solutions that drive process transformation and achieve business value.
Responsibilities
- Lead/support Pega and Salesforce initiatives across various business areas and team process improvement opportunities
- Drive program and project management activities, including business case development, initiative prioritization, and roadmaps/timeline creation
- Collect and rationalize business requirements, perform complex data analysis, define future state designs, write user stories, and more
Requirements
- Pursuing an undergraduate or graduate degree
- Strong MS Office knowledge (PowerPoint, Excel)
- Knowledge of project management, agile methodologies, SDLC, business/data analysis
- Pega and/or Salesforce experience is a plus
