What are the responsibilities and job description for the Deposit Operations Specialist position at Blue Sky Bank?
Description
Join Blue Sky Bank's Dedicated Team as a Deposit Operations Specialist!
About Blue Sky Bank: For over a century, Blue Sky Bank has stood as a beacon of excellence in the banking industry. Our unwavering commitment to fostering a culture where employees thrive has been pivotal in our continuous growth and success. We believe in creating an environment where hard work, positivity, and professionalism are celebrated.
Why Choose Us:
- Empowerment and Growth: Join a team that values your skills and offers opportunities for professional advancement within a supportive and collaborative work culture.
- Community Engagement: Contribute to a bank that actively participates in community initiatives, making a meaningful impact beyond banking.
- Innovation and Excellence: Be part of a forward-thinking organization that encourages new ideas and champions innovation in the banking sector.
SUMMARY
A Deposit Operations Specialist performs a wide variety of duties in the Deposit Operations Department to include various daily tasks related to the day-to-day operations of the Bank as well as handling functions that have a regulatory, monetary, and potential reputational risk impact. These tasks are time sensitive and must be adhered to as per all Bank policies and procedures.
PRIMARY RESPONSIBILITIES
- Maintains the confidentiality of the Bank’s customers.
- Monitors and addresses all non-post, stop pays, positive pay, and NSF items on a daily basis.
- Processes foreign items (collection items).
- Processes daily reports and settlements as delegated by the Deposit Operations Manager.
- Handles the exceptions of positive pay items from X9 files and ACH Alerts.
- Handles the transfer of electronic funds through ACH and Wire transfers.
- Processes International Items.
- Processes chargebacks, ACH items, wires, returns and corrections.
- Verifies that all wires are in compliance with Bank policies and procedures.
- Reports discrepancies immediately to the Deposit Operations Manager and assists in clearing discrepancies.
- Processes daily account maintenance verification in accordance with Bank’s policies and procedures.
- Handles the approval of non-over the counter deposits (i.e. ATM Deposits).
- Assists as needed and works closely with the Deposit Operations Fraud and Regulation E Specialist including but not limited to:
- Reviews Online Banking (OLB) emails;
- e-Statements;
- Bill Pay support;
- New Form Submissions;
- Reviews and assists with fraud check returns in Verafin;
- Reviews and assists with large items in Image Centre for suspicious activity;
- Assists with all ATM matters including but not limited to maintenance and disputes; and
- Reviews and process mobile deposits.
- Works closely with Treasury Management team.
- Remains current on and adheres to all regulatory requirements and training.
- Works as a member of a team to accomplish the Bank’s Deposit Operations Goals.
- Provides back up to all other Deposit Operations Specialists.
- Follows and adheres to all Bank policies and procedures including those contained in the Employee Handbook.
- Recognizes red flags, scams, fraud, phishing, etc.
- Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
- Performs responsibilities during Bank hours by being physically present in the Bank an average of 40 hours each week based on business needs.
- Travels between branches as needed.
- Performs other responsibilities as assigned by management.
Requirements
QUALIFICATIONS
- Education: High School Diploma or GED.
- Experience: 1-3 years of related bank experience. AAP certification preferred. (If not certified, must be willing to begin AAP certification within one year and successfully obtain the certification).
- Valid driver's license, proof of insurance, qualifying motor vehicle record report, and reliable transportation.
- Knowledge and understanding of the banking industry, practices, and principles.
- Excellent customer service skills.
- Accurate calculation of figures, numbers, and amounts typical of those in the banking industry.
- Strong computer skills and working knowledge of Microsoft Office.
- High level of professionalism and integrity.
- Flexible, adaptable, and willingness to continuously learn.
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communications skills.
- Ability to work both independently and as part of a team.
- Exceptional organizational skills, with the ability to prioritize and execute multiple tasks and projects simultaneously.
- Strong work ethic and attention to detail.
