Human Resource Assistant and Intake Coordinator

Blue Sky Counseling is looking for a candidate for our Human Resource Assistant and Intake Coordinator Position. This is a dual role position and the individual will work with the Management Team as an Human Resource Assistant globally on agency policy, resource and compliance functions as needed. Responsibilities include recruitment, employee relations, policy and procedure development, compensation, benefit facilitation and managing employee files. This position will also serve the agency as the client confidentiality and HIPPA privacy officer.
Also as an Intake Coordinator the candidate is responsible for supporting people in need of services with getting connected to the best service option for them, screening needs, problem solving barriers and setting up initial appointments to access treatment. The Intake Coordinator also supports other referents such as family or agencies with understanding Blue Sky programming, assist with follow through and accessing any needed information for intake. This position is responsible for setting client’s up in systems, connecting clients with the appropriate provider and supporting with follow up and reminder phone calls as needed for successful transition into programming. This position serves as the initial point of contact for clients, families, community providers and referral agencies when outreaching the agency. This position requires a high degree of professionalism, effective oral and written communication as well as an empathetic perspective when engaging and encouraging people in need for treatment. A positive attitude and a general understanding of substance use and recovery is essential, with the ability to create an understanding and non-judgmental environment for people to engage in treatment.

· Minimum 3 years of experience in Human Resources management or supervisory experience preferred.

· Experience in substance use or social services fields preferred.

· Bachelors' degree in Human Resources, Business Administration, Leadership Management or related field preferred.

· Ability to multitask and prioritize time, leading all HR functions as well as supervisory and HIPPA related responsibilities.

· Leadership and team building skills with the ability to communicate effectively between leadership and direct care employees at all levels throughout the organization.

Minimum Education/Experience Qualifications:

· High school diploma or GED equivalent required; Bachelor’s degree preferred.

· At least four years of customer service experience in unrelated field or two years in a related field.

· Strong customer service skills, ability to problem solve and demonstrate an understanding of substance use issues, showing empathy and balancing accountability.

· Strong organizational skills, ability to multi-task, schedule and follow procedures.

· Basic knowledge and ability use Microsoft office software, ability to learn and utilize Electronic Medical Records and Scheduling systems.

· Understanding of basic office equipment and phone systems.
Team player and collaborative approach to promote cohesive office functions

*Competitive pay based on experience

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $19 - $22