What are the responsibilities and job description for the Director of Engineering- Hyatt Centric Wall Street, NYC position at Blue Sky Hospitality Solutions?
Job Title : Director of Engineering
Hotel Name : Hyatt Centric Wall Street
Location : New York City, NY
Reports to : General Manager
Position Type : Full-time
Posted : February 2024
Salary : $110K - $125K
About Hyatt Centric Wall Street
At Hyatt Centric Wall Street , we offer a modern, stylish experience in the heart of Manhattan, where every detail counts. We are passionate about delivering exceptional service and creating lasting memories for our guests. As part of our commitment to excellence, we are looking for a Director of Engineering to oversee the maintenance and operations of our hotel facilities. This is a leadership role where you'll have the opportunity to make a real impact by ensuring everything runs smoothly and efficiently for both our guests and staff. If you're a proactive problem-solver with a passion for engineering, we'd love to have you join our team!
What You'll Do
- Lead and Develop Team : Foster a positive work environment, providing training and development to help team members reach their full potential.
- Guest Experience : Ensure that guest satisfaction scores related to hotel appearance and condition meet or exceed brand expectations.
- Maintenance & Operations : Oversee the maintenance of all hotel systems such as HVAC, plumbing, electrical, and general repairs, including guest rooms and public spaces.
- Safety First : Ensure team certification in safety protocols (CPR, emergency procedures, fire panels, etc.) and conduct regular safety checks.
- Communication & Follow-Up : Own and address any maintenance or guest service requests quickly and efficiently, ensuring thorough follow-up.
- Budget and Labor Controls : Manage departmental expenses and stay within budget while controlling overtime and managing labor costs.
- Service Agreements & Contracts : Review and select contractors for service agreements to ensure the best prices and quality service.
- Quality Assurance : Ensure the property meets all brand and safety standards, and that all engineering systems are operating at optimal levels.
- Guest Satisfaction : Track guest feedback and complaints to resolve issues promptly and ensure a high level of customer satisfaction.
- Training & Compliance : Ensure all team members complete necessary brand and safety training and maintain accurate records of their progress.
What We're Looking For
Why Hyatt Centric Wall Street?
Physical Requirements
Salary : $110,000 - $125,000
