What are the responsibilities and job description for the Front Desk agent Candlewood Suites Hattiesburg MS position at Blue Sky Hospitality Solutions?
About the Front Desk Representative Position
We're seeking a motivated and friendly Front Desk Representative to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.
If you're interested in working as a Front Desk Representative for us, read on to see what we're looking for.
Front Desk Representative Responsibilities
- Greet all guests, assisting them with their visit
- Address all client queries and concerns
- Answer all phone calls, redirecting calls to the proper party as needed
- Manage incoming and outgoing mail, including packages
- Monitor office supply inventory and order supplies, including special requests from staff
- Keep a neat and tidy front desk area
- Check, sort, and forward general inbound emails
- Provide additional administrative support as needed, including file management and making travel arrangements for executives
Front Desk Representative Requirements