What are the responsibilities and job description for the Hospitality Public Relations Coordinator- Blue Sky Hospitality Solutions LLC, Uniondale NY position at Blue Sky Hospitality Solutions?
Job Title: Hospitality Public Relations Coordinator
Location: Corporate Office, Uniondale NY
Job Type: Full-Time
Reports to: Corporate Digital Marketing Manager
About Us:
Blue Sky Hospitality Solutions is a leader in the hospitality industry, dedicated to delivering exceptional guest experiences across our properties. We believe in the power of being brilliant at the basics, guest satisfaction, and consistent brand messaging to shape our public image and foster lasting relationships.
Job Overview:
We are seeking a dynamic and detail-oriented Public Relations Coordinator to support our marketing and communications efforts. This role is crucial in managing our online reputation, developing engaging collateral, and maintaining high-quality content across online travel agency (OTA) platforms. The ideal candidate will be highly organized, creative, passionate about the hospitality industry and have great communication skills.
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Key Responsibilities:
Guest Review Score Management
• Monitor and analyze guest reviews across platforms such as TripAdvisor, Google, Booking.com, Expedia, and others.
• Respond to guest reviews in a timely and professional manner, maintaining brand voice and customer service standards.
• Generate weekly and monthly reports to track sentiment trends and collaborate with operations teams to address areas for improvement.
Marketing Collateral Creation
• Develop and update sales and marketing materials including fact sheets, brochures, press kits, special promos and packages, Food and Beverage Specials, and digital content.
• Ensure all collateral is on-brand, visually appealing, and tailored to both leisure and corporate audiences.
• Collaborate with design and content teams to deliver engaging assets for campaigns and promotional initiatives.
OTA Content Management
• Maintain accurate, compelling, and brand-consistent listings on OTA platforms.
• Optimize property descriptions, amenities, images, and promotional content to improve visibility and conversion rates.
• Coordinate updates in alignment with seasonal campaigns, rate changes, and new offerings.
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Qualifications:
• Bachelor’s degree in public relations, Communications, Marketing, Hospitality, or related field.
• 1-2 years of experience in public relations, hospitality marketing, or related roles.
• Excellent writing, editing, and communication skills.
• Familiarity with OTA platforms and reputation management tools.
• Proficient in Microsoft Office Suite; experience with Canva, Adobe Creative Suite, or similar design tools is a plus, Chat GPT.
• Strong organizational skills and attention to detail.
• Great ability to meet deadlines.
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Preferred Attributes:
• Passion for hospitality and guest service.
• Ability to multitask and manage deadlines in a fast-paced environment.
• Creative thinker with a proactive approach to problem-solving.
• Team players with a positive, can-do attitude.
• Great sense of integrity and character.
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Benefits:
- Health, Vision and Dental Insurance
- PTO & Paid Holidays
- 401K
- Opportunities to learn and grow within the company.
- Friendly and supportive work environment.
*Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**
