What are the responsibilities and job description for the Phone Traige position at Blue Sky MD?
PATIENT CARE COORDINATOR
Position Title: Phone Traige
Reports to: Director of Operations
About Blue Sky MD
Blue Sky MD is an innovative healthcare provider of high quality, medically effective weight management and bio-identical hormone replacement. Blue Sky MD utilizes a team consisting of Medical Doctors, Physician Assistants, Family Nurse
Practitioners, and other Wellness Coaches and Medical Assistants with varying graduate and post-graduate degrees. The offering of services at Blue Sky MD embodies a preventive approach to assist patients with chronic medical issues due to weight or inadequate hormones.
Phone Traige Job Summary
The Blue Sky MD Phone Triage Receptionist is the first person that our patients interact with, and are therefore an integral role within the organization capable of exhibiting exquisite customer service on a consistent basis. Blue Sky MD Phone Triage Receptionist must be a multi- faceted employee and able to assist with a variety of functions within the organization.
Phone Triage Responsibilities:
The Blue Sky MD Phone Triage Reception position will have the following job responsibilities
- Scheduling patient appointments
- Responding to Patient questions regarding scheduling, etc., via online chat or phone
- Follow-up directly with patients as needed to confirm appointments and provide appointment-related directions
- Maintain clean and organized workspace
- Obtaining/Updating all patient demographics
- Other duties may be assigned according to business needs
- No nights, weekends or after hour call required.
Education Required:
Minimum: High School Diploma
Preferred: Associate’s Degree
Experience Required:
- 3 years in a Primary Care, Dermatology, Urgent Care and/or Emergency Care setting.
- Experience with typing and computer applications, including Electronic Medical Records.
- Excellent grammatical skills, attention to detail, and ability to multitask also important.
PATIENT CARE COORDINATOR
Compensation:
- Commensurate with experience
Medical Assistant Benefits & Perks:
Blue Sky MD offers the following benefits & Perks
- Competitive Salary & Benefits Offered
- Health Insurance
- 401K with Employer Matching
- Paid Time Off
- No nights, weekends or after hour call required.
Schedule:
M-Th 7:15am-4:30pm; F 7:15am-1pm
Job Type: Full-time
Pay: $19.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical receptionist: 1 year (Required)
- EMR systems: 1 year (Required)
Ability to Commute:
- Hendersonville, NC 28792 (Required)
Work Location: In person
Salary : $19
