What are the responsibilities and job description for the Install Coordinator position at Blue Sky Plumbing & Heating?
At Blue Sky Plumbing Heating and Electric, we are committed to providing exceptional service and creating a positive and fulfilling work environment for our employees. We value hard work, dedication, and fostering a collaborative culture. We are currently seeking a reliable and detail-oriented Install Coordinator/Assistant to join our dynamic team.
Position Overview:
The Install Coordinator/Assistant will play a critical role in ensuring smooth coordination and communication between the salesmen, installation team, customers, and internal departments. The ideal candidate will be highly organized, customer-focused, and able to work in a fast-paced environment.
Essential Duties and Responsibilities:
We are a fast-paced, fun company looking for a friendly and outgoing person to perform duties such as:
- Managing a multi-line phone system.
- Managing technician schedules and coordinating installation appointments.
- Ordering equipment and supplies as needed.
- Pulling permits and ensuring all required documentation is in order.
- Data entry, invoicing and filing
- Assisting with special projects for managers and the owner.
- Supporting day-to-day operations with a positive, can-do attitude.
Key Responsibilities:
- Assist with scheduling and coordinating installations, ensuring timely and efficient service delivery.
- Communicate with customers to confirm appointments, answer questions, and address any concerns.
- Work closely with the salesmen to understand customer needs and ensure the proper materials and equipment are available for installation.
- Coordinate with the installation team to ensure smooth execution of each job.
- Update and maintain installation schedules, tracking progress and providing necessary updates to clients and management.
- Support the management team with administrative tasks as needed, including maintaining records and reports.
- Help troubleshoot and resolve issues related to installation processes and customer satisfaction.
- Previous experience in a coordinator, assistant, or administrative role preferred.
- Strong organizational skills and attention to detail.
- Excellent communication skills (both verbal and written).
- Ability to multitask and prioritize in a fast-paced environment.
- Customer service-oriented with a problem-solving attitude.
- Proficient with Microsoft Office Suite and scheduling software.
- High school diploma or equivalent.
- Service Titan experience preferred.
We Offer a Variety of Benefits to All of Our Employees, Including:
- Competitive Pay
- Free Medical, Dental, and Vision Family Coverage
- Paid Time Off
- 401(K) with Company Match
- Great Work Environment and Healthy Work/Life Balance
- Paid Training and Leadership Development Programs
- Endless Opportunities for Advancement
- …and so much more!
