What are the responsibilities and job description for the Patient Care Coordinator - Blue Star Imaging - Boerne position at Blue Star Imaging?
PATIENT CARE COORDINATOR
JOB DESCRIPTION
The Patient Care Coordinator is responsible for various duties for a medical office which may include scheduling patient procedures, performing insurance verification, creating/maintaining medical records and compiling/forwarding billing information to the corporate office. The Patient Care Coordinator also assists with answering telephones and handling facility issues as needed. The Patient Care Coordinator reports to the Office Manager of Blue Star Imaging.
Job Duties:
- Answering and directing telephone calls to appropriate staff in a professional, courteous, and timely manner
- Sorting and distributing incoming faxes, mail, and/or interoffice mail to appropriate staff
- Coordinating inventory/ordering of office supplies and distribute to staff accordingly upon delivery
- Reporting and coordinating necessary maintenance of office equipment
- Scheduling patients for physician ordered procedures
- Completing appropriate correspondence with patients/physicians concerning cancellations/”no-shows”
- Contacting and scheduling patients for ordered procedures if cancellations create appointment openings
- Greet and check in patients during office visits
- Retrieving and filing patient medical records as needed
- Forwarding medical record documentation to various locations and services as requested and authorized
- Communicating with various insurance companies to obtain patient insurance information
Qualifications:
- Must have high school diploma and 1-2 years of related experience
- Detail-oriented, organized and can effectively communicate with individuals and groups, including all levels of staff
- Familiarity with medical terminology and demonstrate proficiency in typing and the use of Microsoft Office Applications
- Professional and courteous demeanor
- Strong multi-tasking ability
Job Type: Part-time and Full-time available
Schedule:
- No weekends
Ability to commute/relocate:
- Boerne, TX 78006: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Patient Access Occupations: 1 year (Preferred)
Work Location: In person
The Dallas Cowboys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
