What are the responsibilities and job description for the IT Support Specialist Connectivity Support Remote Some Travel position at Blue Star Partners LLC?
Job Title : IT Support Specialist - Connectivity Support
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Work Type : Primarily Remote – Some travel to sites as needed
- Location : MUST be local to one of the following : Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte
Period : Appx. 6 months starting 09 / 09 / 2024 – potential for extension
Hours / Week : 40 hours (Hours over 40 will be paid at Time and a Half)
Rate : $35 – $40 / hr
Contract Type : W2 only
Scope of Services :
The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required.
Role, Responsibilities, and Deliverables :
Education & Experience :
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Remote working / work at home options are available for this role.
Salary : $35 - $40
