What are the responsibilities and job description for the Front Office Manager position at Blue Tree Resort?
Role Description
This is a full-time, on-site role as a Front Office Manager at Blue Tree Resort in Orlando, FL. The Front Office Manager will oversee daily operations, ensure customer satisfaction, manage front office staff, and maintain effective communication with guests and team members. Prior guest service experience and basic accounting desirable.
- Office Administration, Front Office, and Communication skills
- Customer Satisfaction and Customer Service skills
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Previous experience in hospitality or related industry
- Proficiency in MS Office and hotel management software
- Bachelor's degree in Hospitality Management or related field
- Possesses knowledge of all resort services
- Supervises and coordinates the operation of the front office department
- Promotes and encourages cooperation between the front office and all other departments
- Coordinates with the housekeeping and maintenance departments in all pertinent information to ensure a smooth running operationExcellent communication skills and customer skills
- Minimum 2 years experience
- BA Preferred in Hospitality Management