What are the responsibilities and job description for the Rental Attendant position at Blue Water Boat Rentals?
Description
THIS IS A SEASONAL SUMMER POSITION! START DATE MID-APRIL! Are you a people person who loves providing excellent customer service AND spending time outside in the sun during the summer months? If this is YOU, we're looking for you! We are seeking a friendly and enthusiastic Rental Attendant to join our team; We are hiring for part-time positions, as well as full-time positions. In this role, you will be the first point of contact for our customers upon arrival, and ensuring a positive experience from start to finish. You'll engage with customers, explain the safety rules, assist with loading/unloading, and making sure each customer understands all aspects of the rental. Our ideal candidate thrives in a fast-paced environment and enjoys interacting with a diverse range of people. You'll work hands-on with various rental products (bikes, boats, golf carts), learn the ins and outs of our inventory, and help with the process of checking in and out. We value teamwork and commitment to customer satisfaction, so if you have a cheerful attitude and a passion for helping others, we’d love to hear from you!
Responsibilities
- Greet customers with a friendly and welcoming attitude at all times.
- Assist customers in check-in/check-out, answering questions.
- Process rental transactions through our point-of-sale system accurately and efficiently.
- Maintain the rental inventory by organizing, cleaning, and inspecting equipment.
- Handle customer inquiries and provide solutions to enhance their rental experience.
- Work collaboratively with team members.
Requirements
- Previous customer service experience preferred.
- Strong interpersonal skills with a focus on customer satisfaction.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills, including familiarity with point-of-sale software.
- Excellent verbal communication skills and a positive demeanor.
- Ability to lift and carry items up to 50lbs as needed.
- Availability to work flexible hours, including weekends and holidays. (Weekend availability is MANDATORY).
Job Types: Full-time, Part-time, Seasonal
Pay: $12.50 - $15.00 per hour
Expected hours: 12 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- No nights
Application Question(s):
- This position requires weekends, are you available to work Friday, Saturday AND Sunday's?
- Do you have any boating experience?
- Are you comfortable around water?
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $13 - $15