What are the responsibilities and job description for the Food and Beverage Supervisor position at Blue Water Hospitality Group, LLC?
INTRODUCTION TO ROLE
Blue Water Hospitality is looking for a Food and Beverage Supervisor to join our campground resort and oversee the food and beverage (F&B) operations. The F&B Supervisor ensures high-quality service, effective cost management, guest satisfaction, and employee relations.
WHO WE ARE LOOKING FOR
The Food and beverage Supervisor is responsible for coordinating the food and beverage operation, ensuring the highest quality and consistency related to food handling and food and beverage quality while maintaining established operational standards. The Supervisor must work well under pressure, pay close attention to detail, have excellent time management skills, and communicate effectively in a fast-paced environment.
WHAT YOU WILL WORK ON
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role:
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Develop, communicate, and implement a F&B strategy that aligns with the property and brand.
- Oversee daily operations.
- Develop menus and procure ingredients.
- Maintain quality standards and ensure customer satisfaction by addressing complaints and checking food presentation
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Recruit, train, supervise, and evaluate staff and provide real-time coaching and support.
- Provide clear, effective, and timely communication while supervising team members during day-to-day operations.
- Assist team members during high-demand times, demonstrating functional expertise and ensuring staffing levels meet business demands appropriately.
- Respond quickly and proactively to guest concerns and take ownership of feedback until the issue is addressed and resolved.
- Responsible for coordination and execution of planned events
- Communicate effectively on social media platforms.
- Comply with health and safety regulations, inspect equipment and work areas, and ensure the safety of guests and team members on the premises.
- Implement protocols on how to deal with intoxicated guests.
- Negotiate supplier arrangements for food and beverage products.
- Monitor inventory levels and expenses and assist with budget review and reporting.
- Review and approve staff time records and execute payroll
WHO YOU WILL WORK WITH
The F&B Supervisor oversees the bar & grill staff and reports to the General Manager.
WHAT YOU BRING
- Strong background in Food & Beverage operations
- Experience overseeing the front and back-of-the-house teams.
- Strong interpersonal relations skills, optimizing guest and team member engagement.
- Professional business appearance that meets Blue Water and property brand criteria
- Excellent organizational skills and ability to multi-task effectively
- Professional and articulate verbal and written communication skills
- Agile and adaptable to meet the demands of a 7-day-a-week operation.
- ServeSafe certified (preferred)
- TIP certified (required only for properties serving alcohol)
- Solid understanding of risks and preventative safety measures related to F&B operations.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the team member is regularly required to:
- Have good close, distance, peripheral, and depth vision, and the ability to adjust focus
- Use their hands to handle, control, or feel objects, tools, or controls
- Walk or run, stand for long periods, bend or twist their body.
- Repeat the same movements throughout the shift.
- Have the physical ability to lift and carry a minimum of 40 lbs.
- Able to use restaurant and bar tools and equipment such as grills, ovens, and fryers.
- Exposure to variable indoor and outdoor temperatures and weather conditions
- Wear protective shoes and other personal protective equipment (PPE) for potential slippery floors, grease or flame spattering, broken glass, etc.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.