What are the responsibilities and job description for the Housekeeping Supervisor position at Blue Water Hospitality Group, LLC?
INTRODUCTION TO ROLE
The Housekeeping Supervisor is responsible for supervising the work activities of cleaning personnel to ensure clean, orderly, and attractive rooms and suites at resorts. The supervisor may assign duties, inspect work, investigate housekeeping service and equipment complaints, and take corrective action. The supervisor may also purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
- Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
- Ability to supervise and work with employees
- Ability and willingness to respond to emergencies
- Tact and resourcefulness in dealing with the public
- Strong communication skills
- Effective Leadership Practices
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Investigate complaints regarding housekeeping service and equipment and take corrective action
- Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments
- Coordinates work activities among departments
- Conducts orientation training and in-service training to explain policies and work procedures and to demonstrate the use and maintenance of equipment
- Performs cleaning duties in cases of emergency or staff shortage
- Examines building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management
- Issues supplies and equipment to workers
- Makes recommendations to improve service and ensure more efficient operation
- Maintain lost and found control point
- Oversee safe use of cleaning equipment and supplies
- Ensure the property is clean, orderly, well-manicured, and always guest-ready.
- Performs other duties as assigned
- Provides regular and reliable attendance
WHO YOU WILL WORK WITH
The Housekeeping Supervisor reports to the General Manager. Oversees the day-to-day responsibilities of the housekeeping staff.
WHAT YOU BRING
- High school diploma or GED equivalent
- At least 2 years of hospitality experience in housekeeping
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee is frequently required to climb or balance. The employee is occasionally required to talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.