What are the responsibilities and job description for the Reservations Specialist position at Blue Water Hospitality Group, LLC?
Job Description
Job Description
Blue Water Hospitality is a growing organization, and we’re always looking for enthusiastic team members to join our journey!
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
Be the shining light that sets our guest’s experience on the right foot from the moment they pick up the phone. This exceptional Reservationist Manager assists guests through the reservation process at the specific property. The Guest Services Manager manages guest and front office operations, including alignment to our sales and marketing strategy while supporting our revenue management approach. Through exceptional guest service, friendly dementia, and an attitude of helpfulness throughout the entire process, our reservationist will ensure guests book stays at our properties by utilizing closing techniques to build the reservation. Going the extra mile for a smile is the norm in this role!
- Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
WHO YOU WILL WORK WITH
The Reservations Captain reports to the Reservations Supervisor.
WHAT YOU BRING
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires sitting for long periods. It also requires constant use of the telephone and computer to complete essential functions of the position.
The hospitality environment is fast-paced, and you may sometimes be required to cover or assist with tasks / job functions outside of the job you were hired for. We need each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your regular job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
