What are the responsibilities and job description for the Remote -Customer Service position at Blue Wave Travel?
Advisor/Travel Remote Our agency is searching for a friendly and professional individual to join our team for this remote position. You should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services.
The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.
Roles & Responsibilities
- Arrange for business clients for out of town engagements and meetings
- Determine customers’ needs and preferences, such as schedules and costs
- Plan and arrange tour packages, excursions, etc.
- Find fare and schedule information
- Calculate total costs
- Communicating to clients details on required documents
- Give advice about local weather conditions, customs, and attractions
- Make alternative arrangements for clients should changes arise.
Qualifications:
- Must be able to effectively communicate with clients (strong sales background a plus)
- Must have internet access, tablet or laptop, or desktop
- Personal experience is a huge plus, it is not required
Skills
- Logistics
- Scheduling
- Customer Service
- Analyzing Information
- Dealing with Complexity
- Initiative
- Verbal Communication
- Planning
- Teamwork
Benefits:
- Perks
- Work from home
- Training Provided
- Flexible schedule
- Full or part-time available
