What are the responsibilities and job description for the Legal Receptionist position at Bluebird Law?
Position Overview :
At Bluebird Law , we are committed to providing exceptional client service and a seamless experience for those we serve. As a Legal Receptionist , you will be the first point of contact for our clients, ensuring they feel welcomed, informed, and supported throughout their journey with our firm. This role blends front-desk reception, client relations, and administrative support , playing a crucial part in maintaining an organized, professional, and client-focused office environment.
The Legal Receptionist will collaborate with the team to enhance client satisfaction, assist with office operations, and uphold the firm’s commitment to excellence. This position is ideal for someone with strong communication skills, a service-oriented mindset, and the ability to multitask in a fast-paced legal environment.
Key Starting Responsibilities :
- Greet and assist clients in a warm and professional manner, ensuring a welcoming office environment.
- Answer, screen, and route phone calls, providing basic information and directing inquiries appropriately.
- Assist with client intake, collecting and organizing necessary documents and information.
- Maintain an organized filing and document management system, including scanning and archiving.
- Provide administrative support to team members, such as preparing client materials and correspondence.
- Coordinate client communication and follow-ups to ensure a smooth legal process.
- Assist with light office management duties
- Uphold confidentiality and professionalism in handling sensitive legal matters.
Qualifications & Skills :
Opportunity for Growth
Future growth into roles such as Process & Client Support Specialist, Paralegal, Marketing or Executive Legal Assistant.
