Job Title Variation : Staffing Coordinator
License Qualification : Certified Nurse Aide
Reports to : Director of Nursing
Supervises : None
Classification : Non-Exempt Hourly
Position Description :
Responsible for developing and coordinating resident care staffing schedules to ensure adequate staffing levels in the clinical departments in accordance with company guidelines. Coordinate scheduling in an objective manner for nursing services. Plan and schedule staff for the nursing units to assure care for the residents, distributing appropriately throughout the facility and that staffing meets state and federal regulations.
Principal Responsibilities
- Prepares all schedules for the nursing units and maintains four (4) weeks of posted schedules on the nursing units.
- Oversees nursing department scheduling in an objective manner, including vacations and holidays.
- Performs nursing department corrective action in accordance with company policy.
- Ensures accuracy of nursing payroll, including verifying hours worked, absences, vacations, PTO, etc.; verifies accuracy of timesheets with schedules and reconciles all attendance data for clinical department.
- Accurately documents activities- Sick, absent, floating, schedule changes, OT, extra shifts) on staffing sheets.
- Managing staffing, updating employee data, and auditing shifts and schedules, to ensure employees meet the requirements for shifts.
- Prepares and coordinates education schedules as required.
- Aiding in the training of new employees, and offering guidance, assistance, and direction during orientation and thereafter.
- Responds appropriately to inquiries and complaints about staffing and scheduling, takes the initiative to resolve problems with appropriate action and follow through, including documentation.
- Completes nursing hours reports daily.
- Completes scheduling and paperwork for new nursing employees.
- Keeps schedules up to date with personnel changes.
- Types memos for any changes in schedules, weekend coverage, holiday coverage and all vacation coverage.
- Attends phones in appropriate manner with proper routing of calls.
- Maintains computerized schedules within the scheduling software and company software.
- Completes data entry and typing as required.
- Assist with scheduling of resident appointments if needed.
- Fills in as needed and within scope of practice with clinical direct care and other duties in nursing.
- Increase staff retention through the development of efficient scheduling.
- Available after hours to be on-call or to otherwise be available to respond to calls using a facility issued phone; Must record hours worked.
- Other duties, responsibilities and activities may change or assigned at any time with or without notice.
General Responsibilities
Attends and participates in scheduled training, educational classes, and meetings to maintain current certification as applicable; Attends and participates in in-service training as mandated by regulatory agencies and company policy.Adheres to work schedules in completing and performing assigned tasks; completes all assigned tasks in a timely manner as instructed by the direct supervisor.Meets acceptable center attendance requirements; notifies facility before late arrival to or absence from work according to established center policy.Cooperates with other facility personnel to ensure that services can be adequately maintained to meet the needs of residents; creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.Adheres to established employee policies.Adheres to established dress code.Customer Service Responsibilities
Models customer service principals throughout the center and promotes appreciation of our customer’s needsTreats residents, residents’ family members, visitors and fellow employees with courtesy, respect, and dignity.Presents professional image through appearance, behavior, and speech.Explains procedures to residents before administering services.Residents Rights
Understands, upholds, and promotes the rights of the residents.Ensures residents can exercise rights without interference, coercion, discrimination, or reprisal from the facility.Ensures protected health information is kept confidential.Ensures resident concerns / complaints are responded to with tact and urgency.Reports allegations of resident abuse, neglect and / or misappropriation of resident property.Coordinates effective communication with Residents and Companions by assuring all arrangements for providing interpreters and / or other auxiliary aids and services needed by Residents and Responsible Party are made, including scheduling interpreters through outside agencies and scheduling staff interpreters, if any; and ensuring appropriate maintenance, repair, replacement and distribution of auxiliary aids.Safety and Sanitation
Follows established safety policies and procedures.Identifies and corrects safety hazards; reports safety concerns as required.Observes safety needs of patients as indicated in care plan.Wears and / or uses safety equipment and supplies when indicated and properly trained to use.Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations.Reports work-related injuries as soon as reasonably possible to supervisor and human resources department; is responsible for information regarding injury, correspondence and forms from workers' compensation or subsidiary plan carrier or records received from medical provider. Follows and actively participates in the return to work program as established by the Company.Complies with workplace protections such as pre-employment and continuous employment screening, testing and infection control including TB testing, flu outbreak prevention and SARS-CoV-2, virus that causes COVID-19, prevention. Staff DevelopmentAttends and participates in scheduled in-service training, educational classes, and meetings to maintain current certification as applicable and as managed by regulatory agencies and company policies.Ensures that small group meetings are held per company policy.Communicates new Policy & Procedures and regulations to staff to ensure compliance.Qualifications
High school diploma or equivalent is required.Currently licensed as a CNA in the state practiced.Minimum of one-year long term care experience required.Strong personal organization and time management ability with attention to detail.Proficiency with Microsoft Office : Excel and Word applications. TravelLocal travel to attend company trainings and / or workshops. Principal ContactsWorks closely with nursing personnel, Director of Nursing, residents and / or responsible parties, and facility personnel.Bluebird Wellness and Rehabilitation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
