What are the responsibilities and job description for the Wraparound Facilitator Team Lead *INTERNAL APPLICANTS ONLY position at Bluebonnet Trails Community Services?
Intensive Case Manager (Wraparound Facilitator) Team Lead
Youth & Family Services – Bluebonnet Community Services
Are you passionate about supporting youth and families in need? Join our dedicated team at Bluebonnet Community Services as an Wraparound Facilitator Team Lead and make a lasting impact on the lives of children and families facing mental health challenges.
About the Role
The YES Waiver Team Lead provides advanced oversight and support to Wraparound Facilitators (WAFs) to ensure delivery of services in alignment with wraparound fidelity principles. This role includes supervising, mentoring, and supporting staff to improve service delivery, coordinating team development efforts, and facilitating compliance with all documentation and care planning requirements. The Team Lead serves as a clinical and operational resource for the WAF team and reports to the YES Waiver Supervisor or designee.
Key Responsibilities
- Provide direct supervision to Wraparound Facilitators to ensure adherence to wraparound fidelity and compliance with state and agency standards.
- Conduct monthly supervision and shadowing sessions with Wraparound Facilitators to provide coaching, feedback, and performance support.
- Facilitate regular team huddles and reflective supervision sessions focused on team development, barriers to service, and problem-solving strategies.
- Lead onboarding and training initiatives for new Wraparound Facilitators in coordination with the YES Waiver Supervisor.
- Review and ensure timely documentation by Wraparound Facilitators, providing coaching as needed to meet quality and timeliness standards.
- Assist in quality improvement efforts including internal audits, file reviews, and performance evaluations.
- Support the completion of state-required documentation such as CANS, Wraparound Plans, and TRRs.
- Participate in hiring processes and make recommendations regarding staff development, corrective action, and training needs.
- Attend interdepartmental meetings, state workgroups, and fidelity-related trainings as directed.
- Serve as liaison between Wraparound Facilitators and program leadership, ensuring consistent communication and issue escalation.
- Collaborate with other departments to ensure coordinated service delivery and smooth transitions of care.
- Provide clinical consultation for complex cases or family system issues.
- Support YES Waiver Supervisor in completion of audits, reports, and fidelity reviews.
- Participate in internal and external auditing processes to ensure program fidelity and documentation compliance.
- Other duties as assigned by supervisor.
What We’re Looking For
- A professional with a strong passion for working with youth who have severe emotional and behavioral needs.
- Knowledgeable in mental health diagnoses, case management, substance use treatment, and crisis intervention.
- Skilled in person-centered planning, dual-diagnosis treatment, and service coordination.
- Able to work independently and collaboratively within an interdisciplinary team.
- Adaptive and innovative in problem-solving while prioritizing needs during crisis situations.
- Committed to ongoing training and professional development.
Why Join Us?
- Meaningful Work – Make a direct impact on the lives of youth and families.
- Professional Growth – Access to ongoing training and skill development.
- Collaborative Environment – Work alongside dedicated professionals in a supportive team.
If you are a compassionate and dedicated professional ready to make a difference, we encourage you to apply!
Location: All BTCS locations
Salary: $26.83 – $35.08/hr
Applicable Differentials:
Up to $4.00/hour, tenure with BTCS
$1.00/hr Master’s degree
$0.75/hr Bilingual
Up to $2.00/hour, previous community center experience in a similar position
$1.00/hour, advanced licensure
.50/hour, LCDC
Why join our team?
BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.
Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.
Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.
Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.
Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.
Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.
Additional Perks:
– Monthly Service Delivery Bonus Opportunities
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions
Preferred Qualifications: One year of experience in mental health assessment and/or crisis intervention and screening;
Master’s degree in psychology, social work or a related human service field.
Bilingual preferred.
Closing Date
Salary : $55,806 - $72,966
