What are the responsibilities and job description for the Sales and Service Consultant position at BlueCross BlueShield of Vermont?
Blue Cross and Blue Shield of Vermont is looking for a Sales and Service Consultant to join our Client Relations and External Affairs team. Our company is built on an unwavering focus on the health of Vermonters, outstanding member experiences and responsible cost management for all the people whose lives we touch. We offer a balanced and flexible workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, vision, 401K, paid time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and professional growth and development.
REMOTE WORK: Blue Cross is a hybrid workplace where employees within driving distance of our Berlin, VT office work in the office on Wednesdays with flexibility to work remotely the rest of the week. This role will require the employee to be onsite at least two or three days a week beginning in October. During our Open Enrollment period (November 1st to January 15th), there is the potential for extended hours Monday-Friday and possibly Saturdays once a month. Anything over 40 hours is considered overtime.
Sales and Service Consultant Responsibilities:
- Provide education, consultative sales advice and customer service telephonically and occasionally in-person for our health plans including exchange products (Qualified Health Plans (QHP)) and Medicare Products (Medicare Supplement, Medicare Part D (PDP), and Medicare Advantage)
- Work with Vermont businesses, organizations, and brokers to discuss small group health plan options
- Communicate with customers purchasing health coverage on the Vermont marketplace on potential subsidies. Includes acting as a liaison between Blue Cross VT and Vermont Health Connect to assist customers with enrollment and renewals.
- Meet the assigned sales goals for these markets, using direct marketing and outreach to prospective customers.
- Host and attend external events to educate, promote and/or sell our Qualified Health Plans and Medicare products.
- Manage the team and individual assigned tasks.
Sales and Service Consultant Qualifications:
- High School Diploma or equivalent
- 2-5 years’ experience required in Health Maintenance Organization (HMO) or health insurance sales, customer service, marketing or marketing related duties.
- Valid Vermont driver’s license with good driving record. Willingness to travel throughout Vermont as necessary.
- Current Vermont Producer’s license for Accident and Health required or obtain required license within 3 months of hire into the role. Must maintain license by completing CEUs every 24 months.
Sales and Service Consultant Benefits:
- Health insurance (including vision)
- Dental coverage (free to employees)
- Wellbeing Program
- 401(k) with employer match automatic employer contribution
- Life Insurance
- Disability Insurance
- Combined time off (CTO) – 20 days per year 10 paid holidays
- Tuition Reimbursement
- Student Loan Repayment
- Dependent Caregiver Benefits
- Complete job description attached to ADP posting
