We are an architectural lighting manufacturer based in Miami Gardens, proudly family-owned and operated. To us, you're more than just an employee—you're part of our extended family. With over 20 years of successful business operations and plans for significant growth in the coming year, we are committed to creating opportunities for our team members to thrive.
We're seeking a Shipping and Office Assistant to join our team and play a vital role in ensuring daily office and clerical tasks are completed efficiently. This position is essential for keeping our operations running smoothly and supporting other business activities, ultimately contributing to the organization's success.
The ideal candidate is eager to learn, capable of multitasking, enjoys interacting with others, and is looking for a career—not just a job. Our mantra is simple : "Come with a solution, not a problem."
If you're ready to grow with a company that values your contributions and fosters a supportive, family-like environment, we'd love to hear from you!
Work Details :
- Schedule : Monday - Friday 8 : 30am- 5 : 00pm
- On Site : No remote work available for this position
- Location : Near Mercedes-benz dealer in Miami Gardens, Florida (Physical address will be shared at time of interview)
- Must be ready to start as soon as possible. We are conducting interviews next week.
- Must speak Spanish and English no exceptions.
Key Responsibilities :
Customer Service : Greet customers warmly as they enter the office, provide assistance, and direct them as needed.Coordinate with Sales Team : Answer phones, take daily messages, and relay them to the appropriate team members.Clerical Support : Assist with general administrative and clerical tasks, including invoice preparation, review, filing, data entry, light bookkeeping and document organization.Shipping Coordination : Oversee the full cycle of shipping, including preparing shipments labels, tracking orders, and coordinating with shipping carriers to ensure timely deliveries.Office Coordinator :
Act as a liaison between departments to facilitate seamless operations.Greet and assist visitors and clients with professionalism and courtesy.Help other teams with basic administrative tasks, such as redirecting calls, disseminating correspondence, and inquiries, providing accurate and timely responses.Shipping Coordinator :
Prepare and distribute internal reports, and other documentation (as needed).Process customer orders, ensuring timely and accurate shipping.Coordinate with shipping carriers to schedule pickups and resolve delivery issues.Assist customers with returns, refunds and all customer services related issues.Must be able to lift and carry 25 pounds, walk extended distances, and sit or stand for extended periods.Skills and Qualifications
High school diploma or equivalent (required); additional education or certification in business administration, logistics, or e-commerce (preferred).1-3 years of experience in front office coordination, shipping, or e-commerce operationsExperience with shipping software, e-commerce platforms (e.g., Shopify, BigCommerce, shipstation) are a HUGE PLUS!!Office productivity tools (e.g., Microsoft Office, Google Workspace, Adobe and Outlook).Skills :
Strong organizational and multitasking abilities.Excellent verbal and written communication skills.Attention to detail with a commitment to accuracy.Customer service-oriented mindset.Compensation and Benefits
Competitive salary based on experience.Benefits package, including health insurance, paid time off, and professional development opportunities.This role is ideal for individuals who thrive in a fast-paced environment and enjoy a mix of hands-on work and strategic collaboration to achieve operational excellence.
