What are the responsibilities and job description for the Host (M) position at Bluegrass Restaurant Holdings?
Description :
Possessing the role of first contact, this position is extremely important as a customer will deem the rest of the hospitality setting as good or bad as initially portrayed.
This position is pivotal to the success of any restaurant, they must understand the importance of proper etiquette and service standards along with the ability to take direction and work in a team environment. Host and Hostesses need to be able to work around difficult situations and must possess exceptional organizational and problem-solving abilities.
Job Responsibilities :
- Greet guests and patrons personally as they enter into the establishment
- Receive and record messages on the telephone
- Ensure the proper setup of dining and service areas
- Offer appropriate seats using truly personable demeanor
- Politely request guests to wait in waiting area if no table is available
- Ensure neatness and cleanliness of stations
- Present menus, make recommendations
- Relay special requests to the manager and ensure requests are accommodated in a timely and accurate fashion
- Maintain clean and organized tables and work area
- Assist service staff when needed
- Manage and maintaining both exterior and interior of the restaurant
- Resolve guests' concerns in a prompt manner
- Deliver food and beverages when needed
- Communicate with staff and customers to ensure great service
While this job description list states the essential job duties of a host / hostess, it is, by no means, a complete list of duties as this position requires an individual to work in a manner that we, the employer describes.
Benefits :
Medical, Dental, and Vision
Short Term Disability
Direct Deposit and Paycard
