Demo

Restaurant Shift Leader (J)

Bluegrass Restaurant Holdings
Louisville, KY Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/21/2025

Description :

Looking for an employer that will treat you with RESPECT?

Jak's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.

We are proud to provide competitive benefits and pay.

Benefits :

  • Flexible Schedules
  • Career Opportunities and Development
  • Direct Deposit and Paycard

We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and many of our managers come from the hourly ranks!

Bluegrass Restaurant Holdings operates a variety of restaurants across the US. In Louisville, KY we operate Jak's Bar and Restaurant at Malibu Jack's Family Adventure Center and Mussel and Burger Bar locations. We also operate Pieology restaurants in Florida, North Carolina, Ohio, Tennessee, Kentucky, and Alabama and finally 47 Panera locations in the Atlanta market.

Requirements :

Shift Leader Primary Duties :

This is a hands-on management position that requires an outgoing personality and a can-do attitude! The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Shift Leader Primary Responsibilities :

  • Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy, and sets an example of guest engagement by building lasting relationships.
  • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
  • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
  • Able to supervise and perform closing and / or opening duties, as directed by Restaurant Management Team.
  • Supports the goals, decisions and directives of Restaurant Management.
  • Follows all POS comp procedures and cash handling procedures.
  • Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
  • Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
  • Requirements :

  • Must be 18 years of age
  • Must have High school diploma or equivalent
  • Must have the ability to lift and / or move up to 40 lbs. comfortably
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