What are the responsibilities and job description for the Pool Manager position at Bluegrass Splash Family Aquatic Center?
POSITION OVERVIEW
Pool Managers with LIVunLtd and Bluegrass Splash Family Aquatic Center utilize their leadership skills and previous experience to lead their team to success over the summer. They handle all day-to-day management and operational tasks associated with the pool which includes maintenance, staff scheduling, organization of swim lesson programs, staff oversight, event coordination, and direct patron/client relations. They are also responsible for cash handling and any other tasks assigned to them by their director. Pool Managers must commit to working a minimum of 5 days a week, including holidays.
ESSENTIAL RESPONSIBILITIES
Hiring and Onboarding all staff members per location.
Oversee and manage lifeguard staff payroll, scheduling, monitor attendance, and performance.
Properly maintain facility cleanliness; including but not limited to being responsible for garbage nights and bathroom checks.
Perform basic facility operations; including but not limited to member check-ins, guest policy adherence, monitoring pool hours.
Lifeguard when needed.
Enforce all facility and pool rules and regulations.
Upkeep and perform required maintenance of whirlpool and pool filtration systems.
Ensure that a proper maintenance schedule is executed by the on-site team or pool vendors according to standard daily/weekly/monthly tasks such as mechanical system inspection, backwash, chemical distribution, etc.
Ensure a superior, high level of customer service is being provided to all members and guests.
Manage all aspects of cash handling, including receiving, counting and depositing cash in accordance with company policies. Train team members on proper cash handling procedures to minimize errors and enhance accountability.
Work in conjunction with LIV unLtd Management for chemical supply and equipment ordering, monitoring and adjusting operating budgets according to business needs.
Complete any issues or repair needs immediately and report to LIVunLtd management, as well as to pool service provider and and all parties necessary to maintain compliance requirements.
Maintain and complete required training and applicable certifications such as, but not limited to Certified Pool Operator (CPO), Cardiopulmonary Resuscitation (CPR), First Aid, Lifeguarding, etc.
Adhere and adapt to all current and new LIVunLtd policies, procedures and initiatives.
Wear corporate / building approved uniform for each specific LIVunLtd location where you are working.
Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.
SKILLS AND QUALIFICATIONS
Must be at least 18 years of age.
Must have the ability to communicate clearly and effectively with lifeguards and pool personnel.
Must have an American Red Cross, Ellis & Associates, or StarGuard Lifeguard Certification and at least 1 year experience as Head Guard.
Must have or be willing to obtain a Lifeguard Instructor Certification.
Must have or be willing to obtain a CPO certification and have working knowledge of pool chemistry and pool mechanical operations.
Must possess a friendly attitude, have excellent customer service skills, and a commitment to executing all duties in a professional manner: timely, prompt, attentive and must be detail-oriented.
Must have 3 years experience in a leadership/manager position.
NOTE
The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
