What are the responsibilities and job description for the Security Officer position at Bluejack National?
Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.
Job Title: Security Officer
Department & Department Number: Welcome Service - 100
Directly Reports To: Director of Security
FLSA Status: Hourly Non-Exempt
Job Title: Security Officer
Department & Department Number: Welcome Service - 100
Directly Reports To: Director of Security
FLSA Status: Hourly Non-Exempt
SUMMARY of our Cultural Beliefs:
Be Dependable.
I am loyal to the team and committed to the Bluejack mission and experience.
Integrity First.
I am accountable to be honest and always do the right thing.
Value People.
I empathize and respect others.
Speak Up.
I seek, listen and provide candid feedback to improve performance.
Empowerment.
I have the skills, resources and authority to create memorable experiences.
Be Remarkable.
I seek ways to be extraordinary and deliver a positive impact every day.
Be Dependable.
I am loyal to the team and committed to the Bluejack mission and experience.
Integrity First.
I am accountable to be honest and always do the right thing.
Value People.
I empathize and respect others.
Speak Up.
I seek, listen and provide candid feedback to improve performance.
Empowerment.
I have the skills, resources and authority to create memorable experiences.
Be Remarkable.
I seek ways to be extraordinary and deliver a positive impact every day.
ESSENTIAL FUNCTION(S):
• Employees of Bluejack National ensure that the highest level of service is offered to members and guests by providing personal, gracious and professional service.
• As a Bluejack Security Officer, you will assist in providing a positive, professional security presence by offering superior customer service experiences while maintaining a fun and safe environment.
• Job duties will include checking in members, guests, contractors, employees, and others entering and exiting the property; patrolling interior and exterior areas of assigned locations; observe and report suspicious activities and persons; write detailed narrative reports and maintain daily activity reports (DARs); enforce rules, regulations, policies, and procedures of the Club and HOA; and respond to emergency situations requiring security assistance.
• Employees of Bluejack National ensure that the highest level of service is offered to members and guests by providing personal, gracious and professional service.
• As a Bluejack Security Officer, you will assist in providing a positive, professional security presence by offering superior customer service experiences while maintaining a fun and safe environment.
• Job duties will include checking in members, guests, contractors, employees, and others entering and exiting the property; patrolling interior and exterior areas of assigned locations; observe and report suspicious activities and persons; write detailed narrative reports and maintain daily activity reports (DARs); enforce rules, regulations, policies, and procedures of the Club and HOA; and respond to emergency situations requiring security assistance.
RESPONSIBILITIES:
Security Officer will:
• Prepare reports
• Take Messages
• Use oral and/or written communication techniques
• Communicate details in protective service settings
• Enforce rules, regulations, and ordinances
• Investigate complaints, disturbances, or violations
• Authorize entry or exit of individuals
• Manage detailed records or files in security setting
• Monitor entrance and/or exit of persons
• Patrol or guard area or premises
• Maintain production or work records
• Explain rules, policies, or regulations
• Recognize rules, policies, or regulations
• Recognize public safety hazards
• Patrol, on foot or via cart, parking lots, common areas, and HOA/Club facilities to ensure resident and guest safety
• Report security issues to management and appropriate authorities
• Write reports on security incidents
• Perform other duties as assigned
KNOWLEDGE AND SKILLS:
Requirements:
• High School Diploma or GED
• Physically able to stand for long periods/walk long distances and up and down stairs
• Flexibility with days and hours available to work, including nights, weekends, and holidays.
Skills and Abilities:
• Bilingual (English and Spanish) strongly preferred.
• Applicant must possess a passion for providing high quality Member service and commitment to exceeding expectations
• Excellent human relations skills, with a talent for motivating staff and members
• Requires excellent oral and written communications skills
• Possession of a valid driver’s license
• Good organizational skills with the ability to work independently as well as with a team
• Computer literate, possessing skills in JONAS, Microsoft Office and Outlook, including word processing and spreadsheet applications
• Ability to function under pressure, set priorities and adjust to changing conditions
• High work ethic, with sense of responsibility for the role filled within our team
• Must be able to stay organized and work independently
• Creativity, attention to detail and strong organizational skills
• Applicant must exhibit a professional appearance
• Applicant must possess a passion for providing high quality Member service and commitment to exceeding expectations
• Excellent human relations skills, with a talent for motivating staff and members
• Requires excellent oral and written communications skills
• Possession of a valid driver’s license
• Good organizational skills with the ability to work independently as well as with a team
• Computer literate, possessing skills in JONAS, Microsoft Office and Outlook, including word processing and spreadsheet applications
• Ability to function under pressure, set priorities and adjust to changing conditions
• High work ethic, with sense of responsibility for the role filled within our team
• Must be able to stay organized and work independently
• Creativity, attention to detail and strong organizational skills
• Applicant must exhibit a professional appearance
APPROXIMATE SCHEDULE AND HOURS:
• 40 hours or more, per week. Weekdays, weekends and Holidays. Schedule flexible.
EDUCATION:
• High School diploma or equivalent education
• High School diploma or equivalent education
LICENSES AND CERTIFICATIONS:
• Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.
• Lifting/Pushing/Pulling/Carrying
• This position requires an above average amount of physical labor such as bending, stooping, walking, reaching and standing.
• Should be able to lift and carry up to 25 lbs.
• Bending/Kneeling
• This position requires an above average amount of physical labor such as bending, stooping, walking, reaching and standing. This position requires this type of activity throughout the day.
• This position requires office and computer time, and thus, there can also be extended periods at a desk
• Should be able to lift and carry up to 25 lbs.
• Bending/Kneeling
• This position requires an above average amount of physical labor such as bending, stooping, walking, reaching and standing. This position requires this type of activity throughout the day.
• This position requires office and computer time, and thus, there can also be extended periods at a desk
We are an equal employment opportunity employer.
