Retail Sales Associate, Daniel's Marketplace

About Bluemercury:
Bluemercury is on a mission to create a brighter future with bold representation for all. With 178 locations across the country, we pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. We offer a highly curated and premium product assortment across a range of categories, helping people discover their unique self by shining a light on what makes them wonderfully distinctive.

Job Summary:

We are seeking a passionate Beauty Expert to enhance our customers' beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. As a key member of our team, you will drive sales and optimize customer service throughout your client interactions while building relationships.

Key Responsibilities:

• Build Client Relationships: Build strong, personalized relationships with customers, providing a welcoming and inclusive atmosphere that ensures they feel valued and understood.
• Share Your Product Expertise: Possess extensive knowledge of beauty products, including skincare, makeup, haircare, and fragrances, and stay updated on the latest products and trends in the beauty industry.
• Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types, conducting product demonstrations and providing application tips to enhance customer experience.
• Sales & Promotion: Drive sales through effective communication of product benefits and promotions, encouraging repeat business by informing customers about loyalty programs and upcoming events.
• Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
• Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
• Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Qualifications:

• Dedication to fulfilling ideals of diversity, inclusion, and respect that our company strives to achieve.
• Proven experience in retail, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Ability to work flexibly, including weekends and evenings.
• High school diploma or equivalent; beauty certification is a plus.
• Flexible availability, including days, evenings, weekends, and holidays.
• Self-motivated, stays current, and supports operational excellence.
• Strong interpersonal skills and ability to communicate and share knowledge.
• Resourceful and able to adapt quickly to changing priorities.
• 1-2 years of direct experience is required.
• Advanced authority and expertise in a specific brand is preferred.

Physical requirements you will perform:

• Prolonged periods of standing/walking around the store or department.
• Prolonged exposure to fragrance and home fragrance products.
• Frequent use of computers, handheld electronic equipment, and cash registers.
• Reaching, crouching, kneeling, stooping, and color vision.
• Lifting and moving items weighing up to 25 lbs.

What we can offer you:

• An inclusive, challenging, and refreshingly fun work environment.
• Empowerment to perform impactful work with tangible results.
• Commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off (PTO) for full-time hourly employees.
• Coverage across medical, dental, vision, and 401K.
• Advancement opportunities and mentorship to grow your career.
• Employee Assistance Program (mental health and financial literacy resources).
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.