What are the responsibilities and job description for the Senior Beauty Consultant position at Bluemercury?
We are seeking a skilled Beauty Expert to join our team at Bluemercury, a leading luxury beauty destination with a passion for empowering individuals to express their unique selves. As a key member of our team, you will play a vital role in enhancing our customers' experiences through expert product knowledge, personalized service, and a deep understanding of the latest beauty trends.
About Bluemercury
We pride ourselves on being a pioneering force in the beauty industry, committed to delivering exceptional beauty experiences through our team of passionate and knowledgeable Beauty Experts. With 178 locations across the country, we offer a highly curated and premium product assortment across various categories, helping individuals discover their unique self by shining a light on what makes them wonderfully distinctive.
About the Role
- BUILD STRONG CLIENT RELATIONSHIPS: Develop long-lasting relationships with customers, fostering trust and loyalty through personalized service and expert advice.
- STAY UP-TO-DATE ON THE LATEST TRENDS: Continuously update your knowledge on the latest beauty products and trends, ensuring you can provide the best possible service to our customers.
- CUSTOMIZE SOLUTIONS: Offer tailored solutions to meet individual client needs, preferences, and skin types, and provide application tips to enhance customer experience.
- DRIVE BUSINESS GROWTH: Effectively communicate product benefits and promotions to drive sales and encourage repeat business through loyalty programs and events.
- MANAGE INVENTORY EFFECTIVELY: Assist in stock management, ensuring product availability and maintaining an organized and visually appealing store environment.
- PARTICIPATE IN TRAINING SESSIONS: Participate in and occasionally lead in-store training sessions, sharing expertise and tips with colleagues in a group setting.
- COLLECT CUSTOMER FEEDBACK: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Requirements
- Demonstrate a commitment to upholding the company's ideals of diversity, inclusion, and respect.
- Proven experience in retail, preferably in the beauty industry.
- Strong interpersonal and communication skills.
- Passion for beauty and staying updated with the latest trends and products.
- Ability to work flexibly, including weekends and evenings.
- High school diploma or equivalent; beauty certification is a plus.
- Flexible availability, including days, evenings, weekends, and holidays.
- Self-motivated, stays current, and supports operational excellence.
- Strong interpersonal skills and ability to communicate and share knowledge.
- Resourceful and able to adapt quickly to changing priorities.
- 1-2 years of direct experience required.
- Advanced authority and expertise in a specific brand preferred.
