NextGen Subject Matter Expert (SME)/Consultant

Part Time EHR Consultant- NextGen SME

About BlueNovo

BlueNovo is a premier national provider of healthcare technology services.
We are the trusted partner to the nation’s leading hospitals, community healthcare organizations, physician groups & associations, and government health agencies. We help healthcare organizations improve quality, productivity, and competitiveness to meet and exceed strategic goals.

BlueNovo is seeking a highly motivated part time subject matter expert to provide support for its NextGen EMR clients across the US. The individual we seek will serve as a client liaison to translate clinical and business documentation issues to the broader staff, troubleshoot and resolve issues, and provide training support to client end-users. The ideal candidate is an individual with familiarity in the clinical setting, or experience utilizing an Electronic Health Record (EHR) tool in the past while being able to demonstrate the ability to troubleshoot issues, analyze complex problems, and utilize all appropriate resources in providing best practice resolutions and recommendations.

This position is part time and we will need availability during normal east coast business hours, Monday- Friday, 8:30 am to 5:30 pm ET. Hours will be 10-20 per week, fluctuating based on client contract needs, with the potential to grow into a full time role with the organization as we take on more NextGen clients. This position is fully remote but will also be asked to travel to client sites as needed.

Responsibilities:

· Train clinical staff on utilization of NextGen EHR systems

· NextGen EHR system build & maintenance activities

· Optimization of NextGen EHR utilization & clinical workflows

· Ongoing risk review, analysis, & mitigation

· End-user support & ticket triage and resolution

· Coordinate & conduct meetings and capture and send meeting minutes

· Facilitate follow-ups and ensure timely delivery of materials

· Management of a project plan

· Translate complex business problems

· Willingness to travel across client sites

Required skills:

· Experience working with NextGen Ambulatory EMR

· Provide application best-practice recommendations

· Communicate effectively with management, clients, peers and implementation teams

· Strong verbal and written communication skills

· Project management

· Knowledge of Federally Qualified Health Centers (FQHC's) and/or Community Health Centers (CHC's)

· Willingness to learn all necessary components of EHR application to being able to support clients through continuing education

· Ability to provide excellent customer service –remote and on-site at client

Job Type: Part Time & Contractual, hours may fluctuate based on contract needs, the position is fully remote with some travel required as needed to clients sites.

Compensation is based on experience.

* BlueNovo will require proof of COVID-19 vaccinations as a term of employment for all employees. BN may make exceptions to this requirement in certain limited circumstances for religious or medical purposes.

Job Types: Part-time, Contract

Pay: Up to $80.00 per hour

Schedule:

• Monday to Friday

COVID-19 considerations:

• BlueNovo will require proof of COVID-19 vaccinations as a term of employment for all employees. BN may make exceptions to this requirement in certain limited circumstances for religious or medical purposes.

Application Question(s):

• What is your desired hourly rate?

Work Location:

• Multiple locations

Work Remotely:

• Yes

Work Location: Multiple Locations