What are the responsibilities and job description for the Blueprint Cookies Team Member position at Blueprint Cookies?
About us
Blueprint Cookies is more than a cookie company. We are a hospitality company that makes delicious cookies. By combining a thoughtful guest experience, putting our team members first, and gourmet cookies that rotate monthly - we have created the blueprint ;)
Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders.
We are seeking kind, intelligent, outgoing, and high energy individuals to join our team as Full Time & Part Time Guest Experience Team Members! This is an Entry Level opportunity with no previous experience required! We offer a clearly defined, objective path to create more value, earn more money and lead others. All you need is the motivation to learn and grow in a professional, team-oriented, guest- centric environment! This position will be out of Rittenhouse Square in Philadelphia.
“Came for the cookies, stayed for the culture” Guest Experience Team Member, Jasmine
Have fun, work hard, learn new skills, and eat cookies! As a Blueprint Cookies Team Member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours. As a growing company, the opportunities are endless.
Expectations of our Guest Experience Team Members
➢ Crafting thoughtful and personalized experiences for our guests.
- Greeting them, engaging with their kids, walking them through our cookies (cookie journey), helping them discover their new favorite cookie, ringing up their order, warming their cookies, and boxing their order.
➢ Assisting guests in a happy, positive, genuine way to ensure they feel at home. We are a neighborhood cookie company!
➢ We care about you so we expect you care about the people you work with. You take pride in setting your teammates up for success
➢ Self-motivated achiever interested in taking on additional roles and responsibilities
➢ You wake up with a positive outlook on life
➢ You desire making connections with our guests everyday
➢ You care about the people you work with. You take pride in setting your teammates up for success
What You Should Expect from Us
➢ Leadership that cares about who YOU are. We expect you will hold leadership accountable to this
➢ Transparency, honesty, and clear communication. We believe in setting clear expectations for our team members
➢ Opportunities for growth
➢ An empowering environment where our team members to make their own decisions that create the best experience for our guests
Qualifications
➢ Comfortable working in a fast-paced environment with kitchen and food prep equipment
➢ A team player able to uphold high standards with a positive can-do attitude
➢ Quick and adaptable learner with collaborative communication skills
➢ Must be 18 years of age or older
➢ Ability to bend, reach, stoop, and lift up to 50 pounds
➢ Fluency to read and communicate in English
Benefits
We believe that building confidence through knowledge, experience, and honesty is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our Team Members through the opportunities it creates. Team Members will enjoy competitive pay rates, work/life balance, PTO opportunities, generous benefits, great bonus programs.
➢ Along with a competitive paycheck (team members average $21/hour including tips), you will work in a nurturing environment where you will learn valuable business and people skills.
➢ Performance-Based Advancement
- Level 1 ($12/hr tips)
- Level 2 ($13/hr tips)
- Level 3 ($14/hr tips)
- Level 4 ($15/hr tips)
➢ Generous Bonuses
- $100 bonus for reading Setting the Table by Danny Meyer
- Profit sharing for large caterings
- High sales volume bonuses
- Google/Yelp Review bonuses
➢ Work- life balance: most team members work 20-30 hours a week, leaving time for side business (we love the Entrepreneurial spirit), family, hobbies, school, a second job, etc
➢ A shift cookie and a 25% team member discount - lets be honest, one of the best reasons to work at a cookie company is access to cookies
We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Types: Full-time, Part-time, Seasonal
Pay: $12.00 - $20.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $12 - $20