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AV Technician

Blueprint
Huntsville, AL Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/6/2025

Job Description

Job Description

AV Service Technician - Alabama

Starting at $25 hourly. Open to Huntsville or Birmingham

Company Description :

At M3 Technology Group, we help industry leading organizations connect their teams and customers so they can communicate, defend, save, and educate without technology getting in the way. With our 20-year history and award-winning track record, we are a trusted technology solutions partner.

M3s Core Values :
  • Teamwork
  • Excellence
  • Alignment
  • Making a difference
  • M3's core values define who we are and how we conduct ourselves as we work together to achieve our purpose. They reflect our culture and commitment to honor our longstanding history of excellence while preparing ourselves to compete in the future.

    Position Overview :

    We are looking for a Service Technician to provide excellent service to our customers. You will be required to perform technical service calls, interact with customers, and keep detailed records.

    The ideal Service Technician will be customer-focused and technically proficient. You should be courteous, knowledgeable, and adaptable. Ultimately, a top-level Service Technician should be an excellent communicator and able to learn departmental procedures quickly.

    Primary Essential Job Duties :

    Answer and resolve service calls to the satisfaction of the customer

    Keeping all company equipment in good shape including vehicle assigned

    Test and troubleshoot installed systems for defects.

    Train customers on currently installed projects.

    Maintain equipment in organized manner

    Perform system software and firmware updates as needed

    Configure AV equipment and control systems as needed, including but not limited to (AMX / Crestron / Extron) ; DSPs (BiAmp / QSC), matrix mixers and switchers; videoconferencing codecs and endpoints (Cisco / Polycom)

    Maintain information including but not limited to documentation, service summaries, job hours

    Regular and predictable attendance as scheduled

    Work cooperatively with others.

    This is not meant to be an exhaustive list. There will be other duties as assigned.

    Qualifications

    Required Skills and Abilities :

    2-3 years AV experience preferred

    The ability to terminate Cat6 and other connections including soldering XLRs

    Excellent communication skills, both verbal and written

    Understanding signal flow

    Basic understanding of data network devices / networking

    High level of computer skills

    Ability to work without direction

    Talent to take initiative

    Travel not to expected to exceed 30%

    Critical thinking with the forethought of the job

    Education and Experience

    Valid drivers license with appropriate driving record

    Physical Requirements :

    Ability to sit for long periods of time

    Ability to work on a computer for long periods of time

    Ability to use hand and power tools in a safe and efficient manner

    Ability to bend, squat and kneel

    Ability to lift up to 50 lbs

    Ability to climb ladders

    Ability to pass drug screen and background check

    Salary : $25

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