What are the responsibilities and job description for the AV Technician position at Blueprint?
Job Description
Job Description
AV Service Technician - Alabama
Starting at $25 hourly. Open to Huntsville or Birmingham
Company Description :
At M3 Technology Group, we help industry leading organizations connect their teams and customers so they can communicate, defend, save, and educate without technology getting in the way. With our 20-year history and award-winning track record, we are a trusted technology solutions partner.
M3s Core Values :M3's core values define who we are and how we conduct ourselves as we work together to achieve our purpose. They reflect our culture and commitment to honor our longstanding history of excellence while preparing ourselves to compete in the future.
Position Overview :
We are looking for a Service Technician to provide excellent service to our customers. You will be required to perform technical service calls, interact with customers, and keep detailed records.
The ideal Service Technician will be customer-focused and technically proficient. You should be courteous, knowledgeable, and adaptable. Ultimately, a top-level Service Technician should be an excellent communicator and able to learn departmental procedures quickly.
Primary Essential Job Duties :
Answer and resolve service calls to the satisfaction of the customer
Keeping all company equipment in good shape including vehicle assigned
Test and troubleshoot installed systems for defects.
Train customers on currently installed projects.
Maintain equipment in organized manner
Perform system software and firmware updates as needed
Configure AV equipment and control systems as needed, including but not limited to (AMX / Crestron / Extron) ; DSPs (BiAmp / QSC), matrix mixers and switchers; videoconferencing codecs and endpoints (Cisco / Polycom)
Maintain information including but not limited to documentation, service summaries, job hours
Regular and predictable attendance as scheduled
Work cooperatively with others.
This is not meant to be an exhaustive list. There will be other duties as assigned.
Qualifications
Required Skills and Abilities :
2-3 years AV experience preferred
The ability to terminate Cat6 and other connections including soldering XLRs
Excellent communication skills, both verbal and written
Understanding signal flow
Basic understanding of data network devices / networking
High level of computer skills
Ability to work without direction
Talent to take initiative
Travel not to expected to exceed 30%
Critical thinking with the forethought of the job
Education and Experience
Valid drivers license with appropriate driving record
Physical Requirements :
Ability to sit for long periods of time
Ability to work on a computer for long periods of time
Ability to use hand and power tools in a safe and efficient manner
Ability to bend, squat and kneel
Ability to lift up to 50 lbs
Ability to climb ladders
Ability to pass drug screen and background check
Salary : $25
