What are the responsibilities and job description for the Operations Manager position at BlueRock Behavioral Health?
Lead, Innovate and Drive Operational Excellence
Are you a solutions-focused, adaptable leader who thrives in a fast-paced environment? Do you have a passion for supporting teams, streamlining operations, and ensuring a safe, high-quality care environment? If so, we want to talk to you!
BlueRock Behavioral Health is seeking an Operations Manager in Asheville, NC to oversee the day-to-day operations of our adolescent residential treatment facility. This role is ideal for a strategic, hands-on professional who can balance logistics, compliance, team leadership, and facility management to ensure smooth operations and exceptional care for the youth we serve.
Why Join BlueRock Behavioral Health?
At BlueRock, we provide clinically sophisticated treatment for adolescents (ages 12-17) in a safe, structured environment. As Operations Manager, you will play a pivotal role in ensuring our facility, staff, and resources are aligned to best serve our mission.
We Offer:
- Pay: Up to $65000 / year
- Bonus Opportunities
- Medical, Dental, & Vision Insurance
- Paid Time Off
- Professional Training & Development
- Growth Opportunities within a supportive, team-oriented environment
Who We’re Looking For:
A highly organized, detail-oriented leader who can balance multiple priorities while maintaining a calm, solution-driven approach. The ideal candidate is a strong communicator, proactive problem solver, and skilled multitasker with experience in facility operations, team leadership, and compliance management.
Operations Manager Key Responsibilities:
- Human Resources – Oversee recruiting, hiring, onboarding, retention, and performance evaluations
- Operational Supervision – Manage facility/maintenance and kitchen staff, oversee capital projects, and ensure facility upkeep and budget adherence
- Quality Control & Compliance – Serve on Quality, Compliance, and Leadership Teams, assist with accreditation, and support staff training initiatives
- Financial Oversight – Maintain financial records, manage petty cash, oversee invoicing, and report financial transactions to AR/AP contractor
- Vendor & Service Coordination – Maintain relationships with external service contractors and ensure agency vehicles and facilities are well-maintained
- Leadership & Culture Building – Foster a team culture of accountability, professionalism, and compassion
Operations Manager Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Management, or related field
- 2 years of operational leadership experience (behavioral health or healthcare preferred)
- Supervisory experience required
- Knowledge of Medicaid billing processes & procedures preferred
- Current Notary Certificate (or ability to obtain within 30 days)
- Valid driver’s license & clean driving record (Must be 25 years old)
- Proficiency in Microsoft Office, Google Drive, and EHR software
Skills & Abilities for the ideal Operations Manager:
✔ Strong leadership & team-building abilities
✔ Exceptional verbal & written communication skills
✔ Ability to implement & improve operational systems
✔ High attention to detail & organizational skills
✔ Passion for creating a safe, effective, and mission-driven environment
Join Our Mission
As Operations Manager, you’ll play a critical role in ensuring seamless facility operations, staff support, and compliance, all while fostering a safe and structured environment for the adolescents we serve. If you're a driven leader ready to make a meaningful impact, we encourage you to apply today!
Salary : $65,000
