What are the responsibilities and job description for the Reservation Agent position at Blues City Tours?
Overview
We are seeking a skilled and customer-focused Reservation Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, managing tour reservations, and promoting our Hop On - Hop Off services. This is an exciting opportunity for a motivated individual who is passionate about hospitality, and customer satisfaction.
Duties
- Handle incoming and outgoing phone calls, booking and confirming reservations and monitor online booking system. Responding promptly and professionally to inquiries and concerns.
Requirements
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Proven experience in customer service, sales, or hospitality.
- Must have own transportation.
This role is ideal for individuals who are passionate about delivering exceptional customer service and promoting products. If you are a motivated and skilled sales professional with a background in hospitality, we encourage you to apply for this exciting opportunity.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
Schedule:
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $13