Application Developer, Consultant

Job Description

Your Role

Blue Shield of California is looking for a consultant-level Application Developer to join our Operations Portfolio team. The candidate will be a subject matter expert, within a technical discipline, contributing to Medi-Cal Enrollment agile team. The candidate will contribute deep technical knowledge and experience toward seven applications that enable generation, maintenance, and distribution of Blue Shield of California Product and Benefit information across the company in compliance with our regulators. This individual will help define and enforce standards, lead technical training, and serve as a specialist developer in their specific discipline. They will be responsible for assuring solutions built within their scope are highly secure, performant, and robust. This includes effective communication and influence of IT, business, and vendor partners, providing solutions that are optimized for cost, quality, security, and fit for purpose.

Responsibilities

Your Work

In this role, you will:

• Be a technical champion in your domain, and advocate for the optimization of Medi-Cal Enrollment & cloud-based Operations Portfolio solutions needed to support Blue Shield's growth and financial goals
• Serve as IT specialist, for specific technical disciplines, in cross-organizational initiatives that serve to drive scale (growth), cost optimization, quality, and end-user experience
• Serve as technical consultant for major initiatives impacting the Operations portfolio - establishing trusted relationship with internal IT organization, IT portfolio leadership, and technical teams
• Create new solutions and designs, and work on development activities to solve complex problems with an understanding of interrelationships across product, solution, and multi-functional teams
• Provide technical leadership in establishing a competency center that educates other IT professionals on service and cloud-based design and development practices
• Effectively communicate approach, value, risk, alternatives, and status of goal progress with IT management, and product managers
• Be experienced with relevant software development tools, industry protocols, troubleshooting and support procedures, monitoring & quality controls, and communication/documentation software
• Be self-directed and work with limited management direction
• Apply significant knowledge of IT and healthcare industry trends

Qualifications

Your Knowledge and Experience

• Requires a bachelor's degree in a relevant field along with a minimum of 7 years relevant experience, preferably in IT solution delivery, or an equivalent combination of education and experience
• Strong technical acumen with deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration

Primary Expertise:

• Business Stakeholder Engagement: Ability to work directly with business stakeholders using excellent communication and critical thinking skills to understand their needs and deliver effective solutions
• Agile Methodology: Considerable experience in Agile environments with the capability to mentor development team members, ensuring Agile principles and practices are effectively applied throughout the project lifecycle
• Custom Business Solutions Development: High competency in developing custom business solutions and applications using the following technologies:
  • Oracle / SQL Server
  • Informatica / ETL Tools
• Azure DevOps: Hands-on experience with Azure DevOps, including Continuous Integration/Continuous Deployment (CI/CD) Pipelines
• Automation: Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, and Ansible
• Monitoring: Familiarity with monitoring and logging tools like Dynatrace, Splunk
• Scripting: Strong scripting skills in languages like Bash or Python
• Database Knowledge: Familiarity with both relational databases and NoSQL solutions

Valuable Experience:

The ideal candidate will also bring valuable experience in other areas like:

• EDI Transactions like 834,837
• Azure cloud administration, configuration, development, and architecture
• Facets (Benefits, plan/product, eligibility, membership, claims)
• Proficiency with tools like Git (Bitbucket), Jira, Jenkins, Service Marketplace, Tidal, Unix, and other scripting languages

Soft Skills and Competencies:

The candidate must possess a strong set of soft skills and competencies:

• Concept Communication and Alignment: Ability to effectively communicate and build alignment on concepts from ideation to execution
• Influence and Collaboration: Ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams
• Risk and Opportunity Assessment: Ability to assess potential opportunities, risks, and issues, making well-informed recommendations to resolve or course-correct, as necessary
• Meeting Management: Effective in managing meetings and continually working with a variety of stakeholders to ensure objectives are met and decisions are made efficiently
• Communication Skills: Excellent verbal and written communication skills, enabling the creation, translation, and execution of technical deliverables clearly and effectively

Healthcare Experience:

• Experience in the healthcare sector, particularly in enrollment & membership, is preferred. Additionally, an understanding of healthcare regulations and compliance requirements is highly desirable, as is the ability to navigate and manage complex healthcare data systems
• Familiarity with systems such as Facets and FHIR (Fast Healthcare Interoperability Resources) will be considered an asset
• Prior experience of working with Medi-Cal line of business will also be an advantage

About the Team

Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

At Blue Shield of California, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:
  
  • Member-facing and approved out-of-state roles remain remote.
  • Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.
  • For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.