What are the responsibilities and job description for the Maintenance Dispatcher/Department Assistant position at Bluestone Real Estate Services?
Maintenance Dispatcher / Scheduling Coordinator
Full-Time | 32 Hours Per Week | Tigard, OR
Are you a highly organized, adaptable problem-solver who thrives in a fast-paced environment? Do you have a knack for scheduling, coordination, and keeping things running smoothly? If so, Bluestone Real Estate is looking for a Maintenance Dispatcher / Scheduling Coordinator to join our team!
What You’ll Do:
- Provide direct support to the Maintenance Director by assisting with scheduling, task coordination, and department organization.
- Communicate with tenants, property managers, and businesses to confirm appointments, access, and work details.
- Assign tasks to Maintenance Technicians and track progress to ensure timely completion.
- Adjust schedules and reassign work as needed when unforeseen issues arise.
- Keep Property Managers informed about job status and delays.
- Build and maintain positive working relationships with internal teams and external clients.
What We’re Looking For:
- Strong critical thinking and problem-solving skills.
- Ability to adapt to changing priorities and unexpected challenges.
- Exceptionally organized with strong attention to detail.
- Comfortable working independently while staying connected to the team.
- Excellent customer service and communication skills (phone, email, and text).
- Proficiency in Microsoft Office (Outlook, Excel, etc.) and general tech-savviness.
- Minimum 2 years of experience in a corporate office environment.
- Minimum 5 years of work experience in any career field.
- Experience in maintenance, construction, or dispatching is a plus!
Position Details:
- Schedule: Monday – Thursday, 8:00 AM – 5:00 PM (1 hour unpaid lunch)
- Location: Bluestone corporate office in Portland, OR (on-site - NO option for remote)
- Compensation: Non-exempt, eligible for overtime pay for hours worked over 40 per week $24-25 per hour
- 120 hours of PTO on an accrued basis (sick/vacation combined)
- 401k match
- Kaiser health insurance options
- HSA/FSA
- Dental/vision/life/short and long term insurance options
This role is ideal for someone who enjoys solving logistical puzzles, staying organized, and keeping operations on track—all while delivering excellent service to tenants and property managers.
Salary : $24 - $25
