What are the responsibilities and job description for the IBM Mainframe Operator position at BlueSun Technologies?
IBM Mainframe Operator
IBM Mainframe Operator is responsible for monitoring the Enterprise Scheduler (Automate),
IBM Mid-Range AS400, Network Servers (SCOM), and Data Center infrastructure. The
Computer Operator completes daily processing logs and checklists and operates and
maintains peripheral equipment as required.
Primary Responsibilities:
- Monitor and control the operation of the mainframe hardware and software. Start and
the system programming and production control staff to ensure the health and normal
operation of the systems.
- Responsible for Monitoring the Enterprise Scheduler (Automate Scheduler) for nightly
- Responsible for Monitoring the IBM® Mid-Range Mainframe for outstanding messages
including storage (DASD) issues.
- Monitor IPL of the AS400 and associated Jobs and quiesce the Job Queues.
- Responsible for the Monitoring of all Network Servers and the application of patches or
firmware updates.
- Responsible for the Processing of Missed Sales for any store.
- Verify all Store uploads and downloads are completed successfully, retry as required,
reporting any remaining issues.
- Works with users on any IT issue and enables Support Accounts.
- Applies Windows updates, Server Patches, Firmware updates, POS updates, and Pin Pad
updates.
- Escalates issues as directed in documentation; follow instructions supplied by the team
member.
- Monitors Data Center Infrastructure and applications adhering to standard operating
- Performing monthly Generator tests.
- s tickets on reported issues from the users.
- Publishes morning reports reflecting the completion times of critical systems.
- Completes daily processing logs and checklists
- Complete any additional responsibilities and/or duties as assigned.
Qualifications:
- Bachelor’s Degree or High School diploma ( 15 years Experience).
- Working knowledge of IBM OS/400 (later known as i5/OS and IBM i), Windows,
Outlook, and Office 365.
- Knowledge of ticketing systems.
- Knowledge and basic understanding of Enterprise Schedulers.
- General understanding of network fundamentals.
- Average technical aptitude for learning and applying new technologies and processes
quickly.
- Excellent telephone/customer service skills.
- Must have strong attention to detail and analytical ability.
- Ability to work and multi-task in a fast-paced environment.
- Must be able to prioritize assignments based on urgency independently.
- Above average organization skills, quality, and accuracy in all functions.
- Good interpersonal skills and the ability to relate and communicate effectively with all
levels of associates.
- Must have strong attention to detail and analytical ability.
Employee’s Benefits:
- Medical, Dental, Vision, and RX coverage
- 401K
- FSA/HSA (Flexible & Health Savings Account)
- 10 Federal Holidays
- 15 Days’ Vacation/PTO
Salary : $88,500 - $112,000
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