What are the responsibilities and job description for the BlueWater Federal Solutions is hiring: UI/UX Specialist in Washington position at BlueWater Federal Solutions?
Overview :
BlueWater Federal is looking for an UI / UX Specialist to support a FEMA program
100% remote work
Responsibilities :
- Explore and research U.S. Web Design System (USWDS) application to the FEMA App and develop a design plan that incrementally adopts USWDS components into the design of the FEMA App. Document gaps in USWDS components for App functionality and work with FEMA app team and other stakeholders such as DHS and GSA to discuss USWDS app implementation challenges or new component designs needed to address gaps.
- Advance FEMA App customer experience initiatives by applying human centered design practices to projects that result in website improvements throughout the year, as identified and prioritized by the FEMA web team.
- Document app new feature design and development processes that address customer experience priorities, agile design and development, and thorough testing. Support FEMA App product manager in communicating processes and developing resources as necessary to ensure consistent adherence to processes.
- Advance FEMA.gov and Ready.gov customer experience initiatives by applying human centered design practices to projects that result in website improvements throughout the year, as identified and prioritized by the FEMA web team.
- Develop personas for FEMA.gov primary customers and validate through working with FEMA program offices and OEA stakeholders. Create a resource that maps customer personas to key web and digital resources to support customer experience initiatives.
- Develop personas for FEMA App primary customers and validate through working with FEMA program offices and OEA stakeholders. Create a resource that maps customer personas to key web and digital resources to support customer experience initiatives.
Qualifications :
BlueWater Federal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
