What are the responsibilities and job description for the Network Specialist-Customer Outreach position at BlueWater Federal Solutions?
BlueWater Federal is looking for a Network Specialist-Customer Outreach to support the DISA CP program at Whitehall.
Responsibilities
Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request.
Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.
Qualifications
Associate's degree is preferred
2 years of IT experience, preferably within telecom provisioning
Must have an active Secret clearance or the ability to obtain one. US Citizenship is required.
BlueWater Federal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salary : $50,000 - $55,000
