What are the responsibilities and job description for the Network Specialist - Network Provisioning position at BlueWater Federal Solutions?
Overview
Responsibilities
Qualifications
BlueWater Federal is looking for a Network Specialist to support our Networx transition team. This position would support the Order Entry/Preparation, Customer Outreach, and TSO writing phases of the Provisioning Process with DISA standards.
Responsibilities
- Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request.
- Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
- Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.
- Develop service orders within configuration management databases such as WWOLS, MetaSolv (MSS), and other tool(s) as furnished and identified by the Government, including access to classified/SIPRNet.
- Annotate appropriate status for those items which are Held in Abeyance (HIA) pending information or action on the part of another government or contractor entity.
- Actively work with external entities to resolve order in an HIA status. Escalate items for which the Contractor has no direct control or influence, or which are impeding the progress of critical requirements, within the prescribed timeframe.
Qualifications
- Associate's degree is preferred
- 2 years of IT experience, preferably within telecom provisioning
- Must have an active Secret clearance or the ability to obtain one.
BlueWater Federal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
