What are the responsibilities and job description for the Project Director - Residential position at BluSky?

B RIEF DESCRIPTION

The Residential Project Director at BluSky Restoration Contractors, LLC is a key position that is pivotal to the success of maintaining and building strong relationships with managed repair programs. By meeting BluSky standards for providing prompt responses to the insurance carrier and customer needs, the Residential Project Director represents the company as a leader in customer service and contributes to the growth of the company.

PRINCIPAL DUTIES & RESPONSIBILITIES

Key Result Areas (KRA) :

Job has been satisfactorily performed when all KRAs successfully executed

General Job Management

Achieve 96% customer satisfaction rating
Jobs are completed in a timely fashion and meet target profit margins
Communicate with all parties (clients, insurance) throughout job as required
Document all activity in Xactanalysis (Details, Notes, Documents, and Photos tabs) as required by BluSky Best Practices for program work
Document all activity as required in company systems
Thorough understanding of construction and restoration to produce jobs quickly and professionally
Manage acceptable volume of business

Customer Service / Sales

Focus on growing residential managed repair program work by building positive relationships with insurance adjusters and meeting all required response times

Target program and large loss adjusters via weekly sales and business development activity

Attend industry related functions for marketing purposes

Coordinate with Business Development Managers on any after-hour, or social events

Document and track all marketing activity in BluSky’s CRM system

Work assigned leads on residential programs with exceptions directed by the office Vice President

Understanding needs and management expectations of clients and partners

Address all concerns and conflicts without delay per program best practices

Build a positive rapport with program adjusters and customers

Sales goal of up to $2 million per year based upon program assignments and other leads

Scoping & Estimating

Be proficient in use of required estimating systems

Understand line item definitions for correct use of related items

Understand and utilize all insurance carrier estimating guidelines

Write estimates and changes to estimates in a timely manner

Prepare and provide in writing client’s payment and production schedules, and client selection sheets with deadlines.

Responsible for collection of funds in timely manner

Production Management

Review jobs with Project Manager going over scopes and budgeting at the beginning of every job

Review insurance supplements and customer change orders with the Project Manager per BluSky Best Practices

Do not start any additional work without documented insurance company approval and signed change orders from the customer

Conduct regular job costs monitoring against budget for any expenses charged to jobs and discuss discrepancies with the Project Manager immediately

Ultimately responsible for all aspects of the job

Contribute to the departments base of professional sub-contractors

Work with the Project Manager to ensure quality control throughout the course of the project

Ensure safety compliance and organization on all jobs

Teamwork

Keep management, peers and staff always informed

Show respect for all colleagues and outside associates

Participate in on call rotation

Be an active leader in the company and a vocal contributor to company success.

Personal Development

Maintain a high level of industry knowledge

Achieve required training goals

Attend a minimum one industry educational event or outside training session per year

COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES :

Thorough understanding of construction and restoration to write accurate estimates

Familiar with insurance regulations and qualifications

Decision-making, problem solving, and documentation skills required

Strong verbal, written, and interpersonal communication skills required

Strong MS Office Suite product knowledge required

An outgoing, driven, tenacious, team-oriented attitude is a must!

EDUCATION, QUALIFICATIONS & REQUIREMENTS

Insurance Restoration Estimating / Xactimate Experience required, or equal commercial construction estimating experience

3 years of experience in Insurance Restoration Estimating and / or Commercial Construction Estimating required

Must have strong construction knowledge

Must be able to write and establish budgets and job-costing

Flexible schedule; some nights and weekends may be required

WORK ENVIRONMENT & PHYSICAL JOB DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and / or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.

TRAVEL :

Occasional travel is primarily local to branches in the assigned area during the business day. Some out-of-area and overnight travel may be expected for training or meetings.

COMPENSATION :

BluSky offers a competitive base salary a comprehensive benefits package that includes : a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, vehicle allowance, gas card, expense account, laptop, smartphone, and apparel.

EEOC :

BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation or any other applicable status protected by Federal, State or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.

Salary : $2

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