Job Description
Job Description
Location : 6165 Emerald Parkway, Dublin OH 43016
Schedule : Approximately 40 hours per week. Flexibility between 7am-6pm Monday - Friday.
ABOUT BMI FEDERAL CREDIT UNION (BMI FCU) :
BMI Federal Credit Union is a not-for-profit, financial cooperative providing banking services to our member-owners. Our goal is simple – to improve the financial well-being of our members and our community.
For 15 consecutive years (2010-2024), BMI FCU has been named a "Best Employer in Ohio" by the Workforce Research Group.
Benefits You'll Love :
- 401(k) Plan with Company Match
- Paid Time Off & Paid Holidays
- Medical, Dental, and Vision Insurance
- Robust Wellness Program
- Life & Disability Insurance
- Educational Assistance
- Generous Health Reimbursement Arrangement (HRA) Funds
- Employee Assistance Program (EAP)
If you enjoy working for a smaller company and having the ability to positively affect an entire organization, then BMI FCU is the place for you!
POSITION SUMMARY : Provide support to the Assistant VP of Compliance in the mitigation of fraud losses at the Credit Union. Conduct thorough analyses of transactional activity and document findings in fraud detection software for the detection of fraudulent activity on members’ accounts. Aid the operational stakeholders in the detection and prevention of fraudulent activity. Communicate with members regarding potential fraud and steps they may wish to take to remedy. Effectively collaborate with all Credit Union departments. This position acts as a back-up to other compliance position responsibilities, in the department.
ESSENTIAL JOB FUNCTIONS :
Identify patterns and make analytical recommendations to AVP of ComplianceMake recommendations to AVP of Compliance to restrict or close accounts based on investigations
Develop, maintain, and implement policies / procedures to detect and prevent fraudulent activityInvestigate assigned work queues to determine risk potential based on established fraud trends and internal proceduresReview alerted accounts for unusual online banking activity and take steps necessary to mitigate any account takeover.
Work closely with the branch and other departments to identify data-driven fraud and security solutions across the entire Credit Union, including member deposits, ACH / wire, bill pay, online banking, mobile, claims etc.Educate credit union employees to identify and respond to potential fraud trends and situations
Work with law enforcement agencies in conducting fraud investigations. Provide documentation and or video footage to law enforcement or AVP of Compliance when subpoenaed and filing police reports on behalf of the Credit Union when applicableConduct employee trainings regarding the detection and escalation of potential fraudPerform daily reviews of transaction activities for “red flag” accounts including periodic review of red flag listAid the Assistant VP of Compliance in establishing reports showing activities and findings from investigations for both senior management and Board of Directors Conduct investigations and track fraud cases with monetary losses and saves to the Credit Union and compile a report of the losses and saves to the Compliance manager on a monthly basis.Responsible for submitting requests to remove hard inquiries from Transunion in cases of identity theft and obtaining and recording the proper documentation for such requestsPerform in-depth account investigations and analysis and effectively analyze, compile, organize and interpret data from multiple investigation sources and document investigation findings in fraud detection softwareInvestigate fraud referrals from other departments or credit unionsReview and respond to CO-OP fraud alerts, bill-pay alerts, check ordering fraud alerts and any other fraud alerts or reports as assignedParticipate in special projects or assignments as necessaryWORK ENVIRONMENT : Office environment
QUALIFICATIONS AND SKILLS REQUIREMENTS :
Associate degree in Business, Criminal Justice, or related field preferred1-3 years of experience in the financial industry required; a viable combination of experience and education will be consideredThe ability to obtain a Financial Institution specific Fraud, BSA / AML, or Risk certificationWorking knowledge of the compliance risks associated with a financial institution as well as experience working with compliance programsAbility to learn Credit Union policies, procedures, products and servicesWorking knowledge of Federal and State laws and regulations related to consumer bankingAbility to work effectively with others at all levels across the organizationSkills in effective professional oral and written communicationExcellent attention to detailAbility to perform mathematical functions and computationsSkills in analyzing, interpreting and preparing statistical dataProficient in Microsoft Office, general computer programs and general office equipmentAdvanced research and problem-solving skillsAbility to work under minimal supervisionAbility to receive and maintain confidential informationPHYSICAL REQUIREMENTS :
Must be able to meet the following physical requirements, with or without reasonable accommodation : 1) Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment; 2) Reach with hands and arms; 3) Talk and hear; 4) See and be able to read, write, and interpret text, and spreadsheets.
As an equal opportunity employer, BMI FCU does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, childbirth and related conditions, lactation status, gender identity, sexual orientation, age, disability, veteran or military status, genetic information, or ancestry.
