What are the responsibilities and job description for the Customer Service Manager position at BMO Financial?
As a key member of our team, you will be responsible for delivering exceptional service to our customers. Your primary objective will be to identify customer needs and provide advice and guidance regarding financial solutions that are in their best interests.
You will work collaboratively with your colleagues within the branch and with other BMO partners to deliver the desired customer experience and achieve overall business objectives.
This role requires strong interpersonal skills, including the ability to build rapport and connections with customers. You must also have a passion for helping others and a drive to deliver a personal customer experience.