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ConDC Quality Manager

BMW Of North America LLC.
Bethlehem, PA Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/19/2025

The Continental Distribution Center (ConDC) Quality manager is responsible for managing product and process quality within the ConDC and all related activities. They are responsible for all process documentation, audits and reporting to BMW AG. Additionally, this position is responsible to manage and maintain the local Quality Management system including continuous improvement to the operations related to documented process, process deviation, and error free results. You will be managing all new part claims and returns review, approval / rejection and disposition. This position ensures the appropriate communication is being directed to the ConDC Hub operation as well as external suppliers in the event of quality events. This role serves as liaison between ConDC Hub and ConDC Warehouse and USMCA RDCs regarding product quality issues, and corrective actions. You will be responsible for managing quality related events with the USMCA RDC's as well as shop floor employees regarding error rate, coaching, counselling, and corrective action. Monitor and measure KPI performance at every level and manage the carrier quality performance. This position is part of ConDC management team responsible for leading direct reports and shop floor, including disciplinary leadership. Lastly, you will be responsible for managing the reverse logistics process between NAFTA RDC and ConDC Warehouse, ConDC Warehouse and the ConDC Hub, as well as ConDC Warehouse and Parts Suppliers. This role has a direct impact on the ready availability of USMCA produced Aftersales spare parts fort BMW Group in USMCA. This includes proper quality and quantity. This responsibility also includes management of all logistics processes within the ConDC Warehouse, including continuous improvement, documentation of work instructions, and correct action. This position is responsible for all inventory management activities. Relocation is available for this position. This role requires full time attendance in the office. Requirements :

  • Bachelor's degree or business experience equivalence.
  • 5 years logistics / distribution experience
  • Prior management / supervision experience
  • Lean Management and process documentation experience Preferences
  • OEM experience
  • Experience with managing transportation partners or other service providers preferred.
  • Additional skills : special skills / technical ability etc.
  • Experience with Distribution Center Operational Process Execution and Engineering.
  • Knowledge of the general warehouse industry, best practices and techniques.
  • Aptitude for or experience with vehicle technology and systems.
  • Experience in Quality Management Systems and Audits.
  • Experience leading teams within a production facility environment.
  • Experience with labor planning and resource management.
  • Ability to lead teams, strong people leadership skills, teambuilding and organizational management.
  • Counselling and coaching skills for improving performance.
  • Proficiency with Microsoft Office. Join the BMW North America team and enjoy a high-performance Total Rewards package that may include :
  • Medical, Dental, and Vision insurance All with options for $0 Employee contribution
  • 401(k) with Company match
  • Retirement Income Account (RIA)
  • Employee vehicle program
  • Bonus eligibility
  • Paid Parental Leave of up to 6 weeks
  • Paid Time Off in addition to Company paid holidays where eligible
  • Voluntary Benefits to fit your needs The pay range for this role is : $54,300.00 - $108,600.00. The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements. Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business. At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Salary : $54,300 - $108,600

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