What are the responsibilities and job description for the Service Porter position at BMW of Salem?
Dealership:
L0240 BMW of SalemLithia BMW of Salem
Pay: $17-$19 hourly
Come work with us! We're looking for a Service Porter to join our team! This is a great opportunity to get your start in the automotive industry.
BMW of Salem is a part of Lithia & Driveway (NYSE:LAD), the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner. We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330 dealerships worldwide representing over 50 brands in 3 countries!
The Service Porter is responsible for assisting the Service Staff to ensure our customers receive excellent service. This individual takes care of vehicles in the Service department when the vehicle is not actively being worked on by technicians.
Our Ideal Candidate Must:
Have a positive attitude and be customer service friendly
Be able to navigate technology with ease
Be passionate about the BMW brand and desire to be in the auto industry as a career path
Previous dealership experience is a PLUS
Ability to thrive in a fast-paced environment
Multi-Tasker and ability to work independently
Professional in appearance and communications
Strong attention to details and organizational skills
Valid Driver's License
Responsibilities
- Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally.
- Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
- Identify the service advisor with whom the customer has an appointment and notify that advisor.
- Drive vehicles from the service lane to their proper places in the service parking lot.
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
- Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
- Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
- Assist Shuttle driver when needed.
- Perform various clerical tasks as assigned by service management.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
- Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
- Other duties as assigned.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Salary : $17 - $19