Sales Receptionist

BMW of the Main Line is seeking a professional, dependable and personable individual to join our team! You will be the first point of contact for customers visiting our showroom and will be instrumental in providing the ultimate experience. If you're welcoming, enjoy connecting with people, and thrive in a customer-focused environment, this could be the perfect opportunity for you.

Job Responsibilities:

• You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience
• Commitment: Ensure our customers have a world-class car-buying experience at every step along their journey
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy
• Collaboration: Support the dealership sales and service team during events, service rush hours and as otherwise needed onsite, often during non-traditional hours
• Technical Expertise: Capably manage telephone switchboards to handle customer calls, and enter basic customer demographic information into the sales control system as required

Specific Skills required:

• Good customer service attitude - prior experience in customer service is ideal
• Positive energy to greet customers, quickly identify their needs and communicate with the Sales Team
• High motivation to work with a luxury brand
• Ability to work within a team, maintaining focus and attention to detail at all times
• Excellent opportunity to move into other roles at the dealership

Work Schedule

Its a full-time role with flexible schedule.

If you are driven to be a part of a winning team, working to achieve the highest level of customer service, we want to speak with you!