What are the responsibilities and job description for the Customer Service Representative position at BNA?
Company Description
BNA Business Center moved here to Nashville to continue our goal of expanding to all major cities in the US. Starting as a way to pair personal goals with professional goals, we have continued to grow each year over year, adding on new clients and expanding to new locations. We attribute this success to our team. We only grow internally, so are able to hold each other accountable to the high standard we have come to expect.
Role Description
This is a full-time on-site role located in Nashville, TN for a Customer Service Representative. The Customer Service Representative will be responsible for providing support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives skills
- Customer Support and Customer Satisfaction skills
- Experience in Customer Service and Customer Experience
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and issues effectively
- Strong problem-solving skills
- Previous experience in a customer-facing role is a plus
